Automation library · E-commerce

Process refund requests from Gmail with Shopify

Started by an arriving email, and works across Gmail, Google Sheets and Shopify. It hands the judgement calls to Groq. 10 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: Groq

Download free
10 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 1Model 2Logic 2Service 5

The steps in the order they run, from what starts it.

  1. 1Gmail TriggerGmail triggerStarts it
  2. 2Groq Chat ModelLm Chat GroqModel
  3. 3AI Agent2AgentModel
  4. 4Code in JavaScriptCodeLogic
  5. 5Get an orderShopifyService
  6. 6IfIfLogic
  7. 7Send a message to customerGmailService
  8. 8Send a message to the teamGmailService
  9. 9Logs to SheetGoogle SheetsService
  10. 10Send a message to customer for "Pending" StatusGmailService

How it's built

Starts on
An arriving email
Steps
10, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets, Shopify
Model
Groq

Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Sheets and Shopify accounts, and a key for Groq. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an arriving email.

Does it use AI?

Yes. It calls Groq. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 10 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.