Automation library · Data collection

Log clinic chatbot inquiries from a website widget with OpenAI

Started by another system calling it, and works across Google Sheets. It puts OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 9 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAIRetrieval

9 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 2Model 3Logic 3Service 1

The steps in the order they run, from what starts it.

  1. 1OpenAI Chat ModelLm Chat Open AiModel
  2. 2ReceiveChatMessageWebhookStarts it
  3. 3Session Memory (per visitor)1Memory Buffer WindowModel
  4. 4Medi - AI ReceptionistAgentModel
  5. 5ExtractUserMessageSetLogic
  6. 6Strip Hidden Data Block1CodeLogic
  7. 7Has Collectible DataIfLogic
  8. 8Update Inquirer Row in SheetGoogle SheetsService
  9. 9Send Reply To Chat WidgetRespond To WebhookStarts it

How it's built

Starts on
Another system calling it
Steps
9, with 1 branch
Size
Medium: a working afternoon
Connects to
Google Sheets
Model
OpenAI
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Google Sheets account, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 9 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 9 steps before you point it at anything that matters.