The flow
Starts it 2Logic 3Service 5
The steps in the order they run, from what starts it.
- 1Receive Call RecordingWebhookStarts it
- 2Set Call MetadataSetLogic
- 3Download Call RecordingHttp RequestService
- 4Transcribe Audio with WhisperHttp RequestService
- 5Analyze Intent with AIHttp RequestService
- 6Merge Analysis with MetadataCodeLogic
- 7Append Call Data to SheetsGoogle SheetsService
- 8Evaluate Urgent Call StatusIfLogic
- 9Dispatch Urgent Email AlertGmailService
- 10Respond with TwiML MessageRespond To WebhookStarts it
How it's built
- Starts on
- Another system calling it
- Steps
- 10, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Gmail and Google Sheets accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 10 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.