Automation library · Chat assistants

Dispatch hotel room requests with Retell Voice AI and WhatsApp

Started by another system calling it, and works across Google Sheets, WhatsApp and n8n data table. It hands the judgement calls to OpenAI. 13 steps, 2 branches: a working afternoon to understand properly.

MediumCalls a model: OpenAI

13 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 3Model 3Logic 4Service 3

The steps in the order they run, from what starts it.

  1. 1Retell WebhookWebhookStarts it
  2. 2OpenAI Chat ModelLm Chat Open AiModel
  3. 3Retell Call EndedWebhookStarts it
  4. 4Structured Output ParserOutput Parser StructuredModel
  5. 5Check Amenity AvailabilityGoogle SheetsService
  6. 6AI AgentAgentModel
  7. 7Call Analyzed InputIfLogic
  8. 8Filter ResultsFilterLogic
  9. 9If Request AmenityIfLogic
  10. 10Format Response TextCodeLogic
  11. 11Send Request to RunnerWhats AppService
  12. 12Record Hotel Room Request LogData TableService
  13. 13Respond to RetellRespond To WebhookStarts it

How it's built

Starts on
Another system calling it
Steps
13, with 2 branches
Size
Medium: a working afternoon
Connects to
Google Sheets, WhatsApp, n8n data table
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Google Sheets and WhatsApp accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 13 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 13 steps before you point it at anything that matters.