The flow
Starts it 2Model 3Logic 5Service 3
The steps in the order they run, from what starts it.
- 1Receive MessageWebhookStarts it
- 2Anthropic Chat ModelLm Chat AnthropicModel
- 3Normalize Inbound MessageCodeLogic
- 4Acknowledge ReceiptRespond To WebhookStarts it
- 5Classify EscalationAgentModel
- 6Structured Output ParserOutput Parser StructuredModel
- 7Build ActionsCodeLogic
- 8If EscalationIfLogic
- 9Post to SlackSlackService
- 10If Create TicketIfLogic
- 11If Notify ManagerIfLogic
- 12Create Linear TicketLinearService
- 13Notify ManagerSlackService
How it's built
- Starts on
- Another system calling it
- Steps
- 13, with 3 branches
- Size
- Medium: a working afternoon
- Connects to
- Linear, Slack
- Model
- Claude
Questions
What does it need to run?
An n8n account, plus your own Linear and Slack accounts, and a key for Claude. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
Yes. It calls Claude. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 13 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 13 steps before you point it at anything that matters.