Automation library · Research and reporting

Automated Nicereply feedback routing to MS Teams

Started by a clock. It calls services over plain HTTP rather than through connectors. 17 steps, 5 branches: a working afternoon to understand properly.

Medium

17 stepsMedium: a working afternoon
5Branches: places the flow splits
0Loops or waits
0Services by connector: it calls them over plain HTTP

The flow

Starts it 1Logic 9Service 7

The steps in the order they run, from what starts it.

  1. 1Schedule TriggerSchedule triggerStarts it
  2. 2Get FeedbackHttp RequestService
  3. 3Split OutSplit OutLogic
  4. 4Edit FeedbacksSetLogic
  5. 5Change survey ID according NicereplyAi TransformService
  6. 6FilterFilterLogic
  7. 7Set Empty Respondent to "Unknown Client"CodeLogic
  8. 8Change happiness valueAi TransformService
  9. 9Without CommentIfLogic
  10. 10Switch - Type of TeamSwitchLogic
  11. 11Switch - Type of Team1SwitchLogic
  12. 12Happiness ValueSwitchLogic
  13. 13Happiness Value2SwitchLogic
  14. 14Send to SupportMicrosoft TeamsService
  15. 15Send to Team Lead1Microsoft TeamsService
  16. 16Send to Support1Microsoft TeamsService
  17. 17Send to Team LeadMicrosoft TeamsService

How it's built

Starts on
A clock
Steps
17, with 5 branches
Size
Medium: a working afternoon
Connects to
Nothing by connector; it calls services over plain HTTP
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 17 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 17 steps before you point it at anything that matters.