The flow
Starts it 2Logic 14Service 8
The steps in the order they run, from what starts it.
- 1WhatsApp Webhook TriggerWebhookStarts it
- 2Error HandlerError triggerStarts it
- 3Workflow ConfigurationSetLogic
- 4Log Error DetailsSetLogic
- 5Extract Message DataSetLogic
- 6Send Error AlertSlackService
- 7Check Existing ConversationGoogle SheetsService
- 8Conversation Exists?IfLogic
- 9Claude AI AnalysisHttp RequestService
- 10Generate Conversation IDCodeLogic
- 11Parse Claude ResponseCodeLogic
- 12Create New ConversationGoogle SheetsService
- 13Route by IntentSwitchLogic
- 14Process Booking RequestSetLogic
- 15Process General InquirySetLogic
- 16Process Sales InquirySetLogic
- 17Process ComplaintSetLogic
- 18Merge All PathsMergeLogic
- 19Needs Escalation?IfLogic
- 20Format WhatsApp MessageCodeLogic
- 21Send Slack NotificationSlackService
- 22Send Telegram AlertTelegramService
- 23Send WhatsApp ResponseHttp RequestService
- 24Log Conversation HistoryGoogle SheetsService
How it's built
- Starts on
- Another system calling it
- Steps
- 24, with 3 branches
- Size
- Large: read it before trusting it with anything live
- Connects to
- Google Sheets, Slack, Telegram
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Google Sheets, Slack and Telegram accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Take your time. At 24 steps it is large: read it before trusting it with anything live.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Before you run itNothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 24 steps before you point it at anything that matters.