Automation library · Alerts and monitoring

AI-Powered WhatsApp Business Assistant with Claude

Started by another system calling it, and works across Google Sheets, Slack and Telegram. 24 steps, 3 branches: large, and worth reading before you trust it with anything live.

Large

24 stepsLarge: read it before trusting it with anything live
3Branches: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 2Logic 14Service 8

The steps in the order they run, from what starts it.

  1. 1WhatsApp Webhook TriggerWebhookStarts it
  2. 2Error HandlerError triggerStarts it
  3. 3Workflow ConfigurationSetLogic
  4. 4Log Error DetailsSetLogic
  5. 5Extract Message DataSetLogic
  6. 6Send Error AlertSlackService
  7. 7Check Existing ConversationGoogle SheetsService
  8. 8Conversation Exists?IfLogic
  9. 9Claude AI AnalysisHttp RequestService
  10. 10Generate Conversation IDCodeLogic
  11. 11Parse Claude ResponseCodeLogic
  12. 12Create New ConversationGoogle SheetsService
  13. 13Route by IntentSwitchLogic
  14. 14Process Booking RequestSetLogic
  15. 15Process General InquirySetLogic
  16. 16Process Sales InquirySetLogic
  17. 17Process ComplaintSetLogic
  18. 18Merge All PathsMergeLogic
  19. 19Needs Escalation?IfLogic
  20. 20Format WhatsApp MessageCodeLogic
  21. 21Send Slack NotificationSlackService
  22. 22Send Telegram AlertTelegramService
  23. 23Send WhatsApp ResponseHttp RequestService
  24. 24Log Conversation HistoryGoogle SheetsService

How it's built

Starts on
Another system calling it
Steps
24, with 3 branches
Size
Large: read it before trusting it with anything live
Connects to
Google Sheets, Slack, Telegram
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Google Sheets, Slack and Telegram accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Take your time. At 24 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 24 steps before you point it at anything that matters.