# Zendesk Support Ticket to Aqtos Task: n8n workflow template

> Started by another system calling it, and works across Zendesk. 3 steps: small enough to read in one sitting and change without fear.

Source: https://millionrounds.com/workflow/zendesk-support-ticket-to-aqtos-task (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Customer support](https://millionrounds.com/workflows?category=Customer+support#library)

# Zendesk Support Ticket to Aqtos Task

Started by another system calling it, and works across Zendesk. 3 steps: small enough to read in one sitting and change without fear.

Small

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fzendesk-support-ticket-to-aqtos-task)

**3 steps** Small: readable in one sitting

**0** Branches: places the flow splits

**0** Loops or waits

**1** Service it connects to

## The flow

Starts it 1 Service 2

The steps in the order they run, from what starts it.

- 1 **On new Zendesk ticket** Webhook *Starts it*
- 2 **Get ticket** Zendesk *Service*
- 3 **Create** Aqtos Api *Service*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 3
- **Size:** Small: readable in one sitting
- **Connects to:** Zendesk
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Zendesk account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Not long. At 3 steps it can be read in one sitting and changed without fear.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 3 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fzendesk-support-ticket-to-aqtos-task)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Zendesk](https://millionrounds.com/workflows?service=Zendesk#library)

## Workflows like it

Also customer support, with the same services where possible, closest in size first.

- [**Create a ticket in Zendesk** 2 steps · Zendesk](https://millionrounds.com/workflow/create-a-ticket-in-zendesk)
- [**Auto bug report aggregator: Sync Zendesk bug tickets into Google** 5 steps · Google Sheets, Zendesk](https://millionrounds.com/workflow/auto-bug-report-aggregator-sync-zendesk-bug-tickets-into-goo)
- [**Gmail to Zendesk ticket automation with Google Sheets** 5 steps · Gmail, Google Sheets](https://millionrounds.com/workflow/gmail-to-zendesk-ticket-automation-with-google-sheets)
- [**Post unassigned Zendesk tickets to Slack** 5 steps · Slack, Zendesk](https://millionrounds.com/workflow/post-unassigned-zendesk-tickets-to-slack)
- [**Fast-track VIP tickets with Google Sheets and ClickUp** 6 steps · ClickUp, Telegram](https://millionrounds.com/workflow/fast-track-vip-tickets-with-google-sheets-and-clickup)
- [**Sync Zendesk tickets with Asana** 7 steps · Asana, Zendesk](https://millionrounds.com/workflow/sync-zendesk-tickets-with-asana)