# WhatsApp micro-CRM with Baserow and WasenderAPI: n8n workflow

> Started by another system calling it, and works across Baserow. 23 steps, 4 branches: large, and worth reading before you trust it with anything live.

Source: https://millionrounds.com/workflow/whatsapp-micro-crm-with-baserow-and-wasenderapi (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [CRM](https://millionrounds.com/workflows?category=CRM#library)

# WhatsApp micro-CRM with Baserow and WasenderAPI

Started by another system calling it, and works across Baserow. 23 steps, 4 branches: large, and worth reading before you trust it with anything live.

Large

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fwhatsapp-micro-crm-with-baserow-and-wasenderapi)

**23 steps** Large: read it before trusting it with anything live

**4** Branches: places the flow splits

**0** Loops or waits

**1** Service it connects to

## The flow

Starts it 1 Logic 8 Service 14

The steps in the order they run, from what starts it.

- 1 **Trigger: WhatsApp Message** Webhook *Starts it*
- 2 **Prepare: Standardize Incoming Data** Code *Logic*
- 3 **Route: Message Type (Image/Text)** Switch *Logic*
- 4 **Baserow: Search Contact** Http Request *Service*
- 5 **webhooktest (delete after testing)** No Op *Logic*
- 6 **Extract: Image Message Data** Set *Logic*
- 7 **Extract: Text Message Data** Set *Logic*
- 8 **Route: Contact Exists?** Switch *Logic*
- 9 **Route: Message Origin (Outbound/Inbound)1** If *Logic*
- 10 **Route: Message Origin (Outbound/Inbound)** If *Logic*
- 11 **Create New Contact** Baserow *Service*
- 12 **Update Contact Timestamp** Baserow *Service*
- 13 **WasenderAPI: Decrypt Image Outbound** Http Request *Service*
- 14 **WasenderAPI: Decrypt Image Inbound** Http Request *Service*
- 15 **Log Outbound Text Message** Baserow *Service*
- 16 **Log Inbound Text Message** Baserow *Service*
- 17 **WasenderAPI: Fetch Profile Picture URL** Http Request *Service*
- 18 **Baserow Upload Message Image** Http Request *Service*
- 19 **Baserow_Upload Message Image** Http Request *Service*
- 20 **Baserow: Upload Profile Picture File** Http Request *Service*
- 21 **Log Outbound Image Message** Baserow *Service*
- 22 **Log Inbound Image Message** Baserow *Service*
- 23 **Update Contact Profile Picture Field** Baserow *Service*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 23, with 4 branches
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** Baserow
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Baserow account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Take your time. At 23 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 23 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fwhatsapp-micro-crm-with-baserow-and-wasenderapi)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Baserow](https://millionrounds.com/workflows?service=Baserow#library)

## Workflows like it

Also crm, with the same services where possible, closest in size first.

- [**CRM Contact Sync – Matrix + Baserow** 17 steps · Baserow](https://millionrounds.com/workflow/crm-contact-sync-matrix-baserow)