# Voiceflow demo support chatbot with Airtable: n8n workflow > Started by another system calling it, and works across Airtable, Google Calendar and Google Sheets. Source: https://millionrounds.com/workflow/voiceflow-demo-support-chatbot-with-airtable (Millionrounds; every figure on the page links to its filing or article) [Automation library](https://millionrounds.com/workflows) · [Customer support](https://millionrounds.com/workflows?category=Customer+support#library) # Voiceflow demo support chatbot with Airtable Started by another system calling it, and works across Airtable, Google Calendar and Google Sheets. 29 steps, 4 branches: large, and worth reading before you trust it with anything live. Large [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fvoiceflow-demo-support-chatbot-with-airtable) **29 steps** Large: read it before trusting it with anything live **4** Branches: places the flow splits **0** Loops or waits **3** Services it connects to ## The flow Starts it 11 Logic 12 Service 6 The steps in the order they run, from what starts it. - 1 **Airtable Endpoint** Webhook *Starts it* - 2 **Gcal Endpoint** Webhook *Starts it* - 3 **Zendesk Endpoint** Webhook *Starts it* - 4 **Voiceflow Endpoint** Webhook *Starts it* - 5 **Extract Airtable Data** Set *Logic* - 6 **Extract Gcal Data** Set *Logic* - 7 **Extract Zendesk Fields** Set *Logic* - 8 **Extract Phone Number** Set *Logic* - 9 **Create Airtable Data** Airtable *Service* - 10 **Check for malformed date** If *Logic* - 11 **Create Customer in DB** Http Request *Service* - 12 **Query Google Sheets for Phone** Google Sheets *Service* - 13 **Check Calendar Availability** Google Calendar *Service* - 14 **Set Invalid Data Error** Set *Logic* - 15 **Create Ticket** Http Request *Service* - 16 **Check if user found** If *Logic* - 17 **Check if available** If *Logic* - 18 **Respond with Generic Error** Respond To Webhook *Starts it* - 19 **Check if submitted succesfully** If *Logic* - 20 **Respond to Webhook with Customer Data** Respond To Webhook *Starts it* - 21 **Set Error Data** Set *Logic* - 22 **Create Calendar Event** Google Calendar *Service* - 23 **Set Calendar Error Data** Set *Logic* - 24 **Ticket Created Successfully** Respond To Webhook *Starts it* - 25 **Error Creating Ticket** Respond To Webhook *Starts it* - 26 **Respond to Webhook with Error** Respond To Webhook *Starts it* - 27 **Set Calendar Success Message** Set *Logic* - 28 **Respond With Calendar Error data** Respond To Webhook *Starts it* - 29 **Respond with Success** Respond To Webhook *Starts it* ## How it's built - **Starts on:** Another system calling it - **Steps:** 29, with 4 branches - **Size:** Large: read it before trusting it with anything live - **Connects to:** Airtable, Google Calendar, Google Sheets - **Model:** None. This is plumbing, not judgement ## Questions What does it need to run? An n8n account, plus your own Airtable, Google Calendar and Google Sheets accounts. You connect your own accounts after importing it; none are included. What starts it? It starts on another system calling it. Does it use AI? No. Every step is fixed logic or a call to a service, so it does the same thing every time. How long does it take to set up? Take your time. At 29 steps it is large: read it before trusting it with anything live. How do I import it? Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts. **Before you run it** Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 29 steps before you point it at anything that matters. ## Run it in n8n - **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n) - **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fvoiceflow-demo-support-chatbot-with-airtable) - **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts. Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind. ## Connects to Each opens the other workflows that use it. [Airtable](https://millionrounds.com/workflows?service=Airtable#library)[Google Calendar](https://millionrounds.com/workflows?service=Google+Calendar#library)[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library) ## Workflows like it Also customer support, with the same services where possible, closest in size first. - [**Automate customer support with Slack and CRM** 27 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/automate-customer-support-with-slack-and-crm) - [**Automated customer support system with Gmail** 31 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/automated-customer-support-system-with-gmail) - [**Triage and draft support replies with Anthropic** 31 steps · calls a model · Google Sheets](https://millionrounds.com/workflow/triage-and-draft-support-replies-with-anthropic) - [**AI-powered WhatsApp support bot with OpenAI and Gmail** 32 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/ai-powered-whatsapp-support-bot-with-openai-and-gmail) - [**Email sorting & drafting for customer support with Gemini** 26 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/email-sorting-and-drafting-for-customer-support-with-gemini) - [**Answer Telegram data questions with DeepSeek and Open-Meteo** 25 steps · calls a model · Google Sheets, Telegram](https://millionrounds.com/workflow/answer-telegram-data-questions-with-deepseek-and-open-meteo)