# Triage project and UAT feedback with OpenAI and Jira: n8n workflow

> Started by another system calling it, and works across Gmail, Google Sheets, Jira, Notion and one other. It hands the judgement calls to OpenAI.

Source: https://millionrounds.com/workflow/triage-project-and-uat-feedback-with-openai-and-jira (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Chat assistants](https://millionrounds.com/workflows?category=Chat+assistants#library)

# Triage project and UAT feedback with OpenAI and Jira

Started by another system calling it, and works across Gmail, Google Sheets, Jira, Notion and one other. It hands the judgement calls to OpenAI. 32 steps, 4 branches: large, and worth reading before you trust it with anything live.

Large Calls a model: OpenAI

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Ftriage-project-and-uat-feedback-with-openai-and-jira)

**32 steps** Large: read it before trusting it with anything live

**4** Branches: places the flow splits

**0** Loops or waits

**5** Services it connects to

## The flow

Starts it 2 Model 1 Logic 14 Service 15

The steps in the order they run, from what starts it.

- 1 **trigger** Webhook *Starts it*
- 2 **data mapping** Set *Logic*
- 3 **data merge** Merge *Logic*
- 4 **normalize** Code *Logic*
- 5 **clean text** Code *Logic*
- 6 **AI agent** Open Ai *Model*
- 7 **parsing and validation** Code *Logic*
- 8 **manual review** If *Logic*
- 9 **email code** Code *Logic*
- 10 **route by triage type** Switch *Logic*
- 11 **manual review needed** Gmail *Service*
- 12 **Blocker** Jira *Service*
- 13 **double check** Notion *Service*
- 14 **Update** Google Sheets *Service*
- 15 **archive** Notion *Service*
- 16 **Create a database page** Notion *Service*
- 17 **Slack team message** Slack *Service*
- 18 **Project Blocker alert** Slack *Service*
- 19 **if found** If *Logic*
- 20 **compose reply branch 3** Set *Logic*
- 21 **ask for more information** Slack *Service*
- 22 **Slack alert** Slack *Service*
- 23 **Webhook response** Respond To Webhook *Starts it*
- 24 **compose reply branch 1** Set *Logic*
- 25 **update notion database** Notion *Service*
- 26 **create notion database** Notion *Service*
- 27 **how to contact** If *Logic*
- 28 **compose reply branch 4** Set *Logic*
- 29 **Feedback email confirmation** Gmail *Service*
- 30 **compose reply branch 2** Set *Logic*
- 31 **slack tester** Slack *Service*
- 32 **tester email** Gmail *Service*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 32, with 4 branches
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** Gmail, Google Sheets, Jira, Notion, Slack
- **Model:** OpenAI

## Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Sheets, Jira, Notion and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 32 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 32 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Ftriage-project-and-uat-feedback-with-openai-and-jira)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Gmail](https://millionrounds.com/workflows?service=Gmail#library)[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)[Jira](https://millionrounds.com/workflows?service=Jira#library)[Notion](https://millionrounds.com/workflows?service=Notion#library)[Slack](https://millionrounds.com/workflows?service=Slack#library)

## Workflows like it

Also chat assistants, with the same services where possible, closest in size first.

- [**Manage safety inspections and corrective actions with DeepSeek** 32 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/manage-safety-inspections-and-corrective-actions-with-deepse)
- [**Manage weekly coaching check-ins with Google Sheets and Gmail** 32 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/manage-weekly-coaching-check-ins-with-google-sheets-and-gmai)
- [**Create a session-based Telegram chatbot with OpenAI** 31 steps · calls a model · Google Sheets, Telegram](https://millionrounds.com/workflow/create-a-session-based-telegram-chatbot-with-openai)
- [**Intake Architect - Multi-Channel Professional Services Client** 31 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/intake-architect-multi-channel-professional-services-client)
- [**Plan daily restaurant prep lists with DeepSeek** 33 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/plan-daily-restaurant-prep-lists-with-deepseek)
- [**Record Property Maintenance Issues with Slack** 31 steps · calls a model · Gmail, Google Drive](https://millionrounds.com/workflow/record-property-maintenance-issues-with-slack)
