# Text back missed calls and notify business owners with Twilio: n8n workflow

> Started by another system calling it, and works across Telegram and Twilio. 9 steps, 1 branch: a working afternoon to understand properly.

Source: https://millionrounds.com/workflow/text-back-missed-calls-and-notify-business-owners-with-twili (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Alerts and monitoring](https://millionrounds.com/workflows?category=Alerts+and+monitoring#library)

# Text back missed calls and notify business owners with Twilio

Started by another system calling it, and works across Telegram and Twilio. 9 steps, 1 branch: a working afternoon to understand properly.

Medium

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Ftext-back-missed-calls-and-notify-business-owners-with-twili)

**9 steps** Medium: a working afternoon

**1** Branch: places the flow splits

**0** Loops or waits

**2** Services it connects to

## The flow

Starts it 4 Logic 3 Service 2

The steps in the order they run, from what starts it.

- 1 **When Incoming Call Received** Webhook *Starts it*
- 2 **When Call Status Updated** Webhook *Starts it*
- 3 **Forward Call With TwiML** Respond To Webhook *Starts it*
- 4 **Acknowledge Call Status** Respond To Webhook *Starts it*
- 5 **If Call Was Missed** If *Logic*
- 6 **Filter Repeat Callers** Code *Logic*
- 7 **Create Text Message Content** Code *Logic*
- 8 **Send SMS Text-Back** Twilio *Service*
- 9 **Alert Business Owner via Telegram** Telegram *Service*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 9, with 1 branch
- **Size:** Medium: a working afternoon
- **Connects to:** Telegram, Twilio
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Telegram and Twilio accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 9 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 9 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Ftext-back-missed-calls-and-notify-business-owners-with-twili)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Telegram](https://millionrounds.com/workflows?service=Telegram#library)[Twilio](https://millionrounds.com/workflows?service=Twilio#library)

## Workflows like it

Also alerts and monitoring, with the same services where possible, closest in size first.

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- [**Automate job application processing from forms** 9 steps · Telegram](https://millionrounds.com/workflow/automate-job-application-processing-from-forms)
- [**Automated Indonesian weather alerts with BMKG and Telegram** 9 steps · Telegram](https://millionrounds.com/workflow/automated-indonesian-weather-alerts-with-bmkg-and-telegram)