# Send GoHighLevel WhatsApp and email auto-replies with Redis: n8n workflow

> Started by another system calling it, and works across Google Drive, Pinecone and Redis. It puts Claude and OpenAI behind a retrieval step, so answers are...

Source: https://millionrounds.com/workflow/send-gohighlevel-whatsapp-and-email-auto-replies-with-redis (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [AI assistants](https://millionrounds.com/workflows?category=AI+assistants#library)

# Send GoHighLevel WhatsApp and email auto-replies with Redis

Started by another system calling it, and works across Google Drive, Pinecone and Redis. It puts Claude and OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 36 steps, 4 branches, 1 loop or waits: large, and worth reading before you trust it with anything live.

Large Calls a model: Claude, OpenAI Retrieval

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fsend-gohighlevel-whatsapp-and-email-auto-replies-with-redis)

**36 steps** Large: read it before trusting it with anything live

**4** Branches: places the flow splits

**1** Loop or waits

**3** Services it connects to

## The flow

Starts it 3 Model 8 Logic 12 Service 13

The steps in the order they run, from what starts it.

- 1 **Receive GHL Message** Webhook *Starts it*
- 2 **Claude Model** Lm Chat Anthropic *Model*
- 3 **Conversation Memory** Memory Buffer Window *Model*
- 4 **ClientInfo Sub-Workflow Trigger** Execute Workflow trigger *Starts it*
- 5 **On Error** Error trigger *Starts it*
- 6 **Embeddings (OpenAI)** Embeddings Open Ai *Model*
- 7 **ClientInfo Loader** Document Default Data Loader *Model*
- 8 **Validate Payload** If *Logic*
- 9 **AI Reply Agent** Agent *Model*
- 10 **Download Source Sheet** Google Drive *Service*
- 11 **Notify Team on Error** Http Request *Service*
- 12 **ClientInfo Vector Store** Vector Store Pinecone *Model*
- 13 **ClientInfo Vector Store (Insert)** Vector Store Pinecone *Model*
- 14 **Route Audio or Text** Switch *Logic*
- 15 **Reject Invalid** No Op *Logic*
- 16 **Clean AI Reply** Code *Logic*
- 17 **Extract Services Sheet** Extract From File *Service*
- 18 **Extract Branches Sheet** Extract From File *Service*
- 19 **Clean Inbound Message** Code *Logic*
- 20 **Download Voice Note** Http Request *Service*
- 21 **Needs Human?** If *Logic*
- 22 **Merge Sheets** Merge *Logic*
- 23 **Buffer Message in Redis** Redis *Service*
- 24 **Transcribe Audio** Open Ai *Model*
- 25 **Add Handoff Tag** Http Request *Service*
- 26 **Get GHL Fields** Http Request *Service*
- 27 **Batch Window Wait** Wait *Logic*
- 28 **Shape Transcript** Code *Logic*
- 29 **Get GHL Fields (Audio)** Http Request *Service*
- 30 **Update GHL Contact** Http Request *Service*
- 31 **Load Buffered Messages** Redis *Service*
- 32 **Update Contact (Audio Fallback)** Http Request *Service*
- 33 **Is Latest Message?** If *Logic*
- 34 **Combine Messages** Set *Logic*
- 35 **Ignore Duplicate** No Op *Logic*
- 36 **Clear Redis Buffer** Redis *Service*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 36, with 4 branches, 1 loop or waits
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** Google Drive, Pinecone, Redis
- **Model:** Claude, OpenAI
- **Retrieval:** Answers are drawn from documents you supply, not from the model alone

## Questions

What does it need to run?

An n8n account, plus your own Google Drive, Pinecone and Redis accounts, and a key for Claude and OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Claude and OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 36 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 36 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fsend-gohighlevel-whatsapp-and-email-auto-replies-with-redis)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Google Drive](https://millionrounds.com/workflows?service=Google+Drive#library)[Pinecone](https://millionrounds.com/workflows?service=Pinecone#library)[Redis](https://millionrounds.com/workflows?service=Redis#library)

## Workflows like it

Also ai assistants, with the same services where possible, closest in size first.

- [**Complete AI graphic design suite with OpenAI and Replicate** 35 steps · calls a model · Google Drive](https://millionrounds.com/workflow/complete-ai-graphic-design-suite-with-openai-and-replicate)
- [**Filter cybersecurity news for your tech stack with OpenAI** 35 steps · calls a model · Gmail, Pinecone](https://millionrounds.com/workflow/filter-cybersecurity-news-for-your-tech-stack-with-openai)
- [**Generate AI ads from website and images with Claude** 35 steps · calls a model · Google Drive](https://millionrounds.com/workflow/generate-ai-ads-from-website-and-images-with-claude)
- [**Generate complete stories with OpenAI** 37 steps · calls a model · Google Drive](https://millionrounds.com/workflow/generate-complete-stories-with-openai)
- [**OpenAI models template: GPT-4 and DALL-E services overview** 35 steps · calls a model · Google Drive](https://millionrounds.com/workflow/openai-models-template-gpt-4-and-dall-e-services-overview)
- [**Automated email classification & response system with Groq AI** 34 steps · calls a model · Email, Pinecone](https://millionrounds.com/workflow/automated-email-classification-and-response-system-with-groq)