# Schedule and manage pet clinic visits with WhatsApp and Gemini: n8n workflow

> Started by an incoming WhatsApp message, and works across GoHighLevel and WhatsApp. It puts Gemini behind a retrieval step, so answers are drawn from...

Source: https://millionrounds.com/workflow/schedule-and-manage-pet-clinic-visits-with-whatsapp-and-gemi (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Scheduling](https://millionrounds.com/workflows?category=Scheduling#library)

# Schedule and manage pet clinic visits with WhatsApp and Gemini

Started by an incoming WhatsApp message, and works across GoHighLevel and WhatsApp. It puts Gemini behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 14 steps, 1 branch: a working afternoon to understand properly.

Medium Calls a model: Gemini Retrieval

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fschedule-and-manage-pet-clinic-visits-with-whatsapp-and-gemi)

**14 steps** Medium: a working afternoon

**1** Branch: places the flow splits

**0** Loops or waits

**2** Services it connects to

## The flow

Starts it 1 Model 3 Logic 1 Service 9

The steps in the order they run, from what starts it.

- 1 **Gemini Chat Model** Lm Chat Google Gemini *Model*
- 2 **Redis Chat Memory** Memory Redis Chat *Model*
- 3 **Book Appointment Tool** High Level Tool *Service*
- 4 **Upsert HighLevel Contact Tool** High Level Tool *Service*
- 5 **When Message Received** Whats App trigger *Starts it*
- 6 **Save Pet Issue Note Tool** High Level Tool *Service*
- 7 **Fetch Calendar Slots Tool** Http Request Tool *Service*
- 8 **Fetch User Appointments Tool** Http Request Tool *Service*
- 9 **Cancel Appointment Tool** Http Request Tool *Service*
- 10 **Reschedule Appointment Tool** Http Request Tool *Service*
- 11 **Appointment Scheduling Agent** Agent *Model*
- 12 **Check Valid Sender** If *Logic*
- 13 **Send WhatsApp Message** Whats App *Service*
- 14 **Fetch HighLevel Contacts** High Level *Service*

## How it's built

- **Starts on:** An incoming WhatsApp message
- **Steps:** 14, with 1 branch
- **Size:** Medium: a working afternoon
- **Connects to:** GoHighLevel, WhatsApp
- **Model:** Gemini
- **Retrieval:** Answers are drawn from documents you supply, not from the model alone

## Questions

What does it need to run?

An n8n account, plus your own GoHighLevel and WhatsApp accounts, and a key for Gemini. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an incoming WhatsApp message.

Does it use AI?

Yes. It calls Gemini. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 14 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 14 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fschedule-and-manage-pet-clinic-visits-with-whatsapp-and-gemi)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[GoHighLevel](https://millionrounds.com/workflows?service=GoHighLevel#library)[WhatsApp](https://millionrounds.com/workflows?service=WhatsApp#library)

## Workflows like it

Also scheduling, with the same services where possible, closest in size first.

- [**Manage Google Calendar events with WhatsApp and Gemini** 14 steps · calls a model · Google Calendar, WhatsApp](https://millionrounds.com/workflow/manage-google-calendar-events-with-whatsapp-and-gemini)
- [**Sync Cal.com no-show appointments with HighLevel CRM** 14 steps · GoHighLevel, Google Sheets](https://millionrounds.com/workflow/sync-cal-com-no-show-appointments-with-highlevel-crm)
- [**WhatsApp AI assistant for Google Calendar & Gmail management** 13 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/whatsapp-ai-assistant-for-google-calendar-and-gmail-manageme)
- [**Automate restaurant reservations with Google Sheets** 16 steps · calls a model · Google Sheets, WhatsApp](https://millionrounds.com/workflow/automate-restaurant-reservations-with-google-sheets)
- [**Handle WhatsApp sales inquiries with OpenAI and Pinecone** 16 steps · calls a model · Google Calendar, Pinecone](https://millionrounds.com/workflow/handle-whatsapp-sales-inquiries-with-openai-and-pinecone)
- [**Schedule meetings with WhatsApp and Gemini** 16 steps · calls a model · Google Calendar, Google Sheets](https://millionrounds.com/workflow/schedule-meetings-with-whatsapp-and-gemini)