# Route website chat visitors to Calendly booking, FAQs, and Gmail: n8n workflow > Runs on demand, and works across Gmail. 24 steps, 9 branches: large, and worth reading before you trust it with anything live. Source: https://millionrounds.com/workflow/route-website-chat-visitors-to-calendly-booking-faqs-and-gma (Millionrounds; every figure on the page links to its filing or article) [Automation library](https://millionrounds.com/workflows) · [Customer support](https://millionrounds.com/workflows?category=Customer+support#library) # Route website chat visitors to Calendly booking, FAQs, and Gmail Runs on demand, and works across Gmail. 24 steps, 9 branches: large, and worth reading before you trust it with anything live. Large [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Froute-website-chat-visitors-to-calendly-booking-faqs-and-gma) **24 steps** Large: read it before trusting it with anything live **9** Branches: places the flow splits **0** Loops or waits **1** Service it connects to ## The flow Model 12 Logic 11 Service 1 The steps in the order they run, from what starts it. - 1 **Set Workflow Configuration** Set *Logic* - 2 **Send Welcome Message** Chat *Model* - 3 **Display Main Menu** Chat *Model* - 4 **Route by Main Menu Choice** Switch *Logic* - 5 **Initiate Meeting Scheduling** Chat *Model* - 6 **Provide Services Information** Chat *Model* - 7 **Request Contact Details** Chat *Model* - 8 **Route Post-Schedule Reply** Switch *Logic* - 9 **Route by Service Choice** Switch *Logic* - 10 **Extract Contact from Message** Code *Logic* - 11 **Present IT Consulting Services** Chat *Model* - 12 **Present Automation Services** Chat *Model* - 13 **Check for Contact Information** If *Logic* - 14 **Route Post-IT Consulting Chat** Switch *Logic* - 15 **Route Post-Automation Info** Switch *Logic* - 16 **Verify Contact and Request Message** Chat *Model* - 17 **Retry Contact Information Request** Chat *Model* - 18 **Route Post-Contact Confirmation** Switch *Logic* - 19 **Confirm Message Prior to Sending** Chat *Model* - 20 **Route Message Send Options** Switch *Logic* - 21 **Send Email via Gmail** Gmail *Service* - 22 **Handle Invalid Response** Chat *Model* - 23 **Acknowledge Email Receipt** Chat *Model* - 24 **Route Post-Email Confirmation** Switch *Logic* ## How it's built - **Starts on:** Nothing automatic; you run it - **Steps:** 24, with 9 branches - **Size:** Large: read it before trusting it with anything live - **Connects to:** Gmail - **Model:** None. This is plumbing, not judgement ## Questions What does it need to run? An n8n account, plus your own Gmail account. You connect your own accounts after importing it; none are included. What starts it? Nothing starts it automatically. You run it by hand. Does it use AI? No. Every step is fixed logic or a call to a service, so it does the same thing every time. How long does it take to set up? Take your time. At 24 steps it is large: read it before trusting it with anything live. How do I import it? Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts. **Before you run it** Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 24 steps before you point it at anything that matters. ## Run it in n8n - **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n) - **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Froute-website-chat-visitors-to-calendly-booking-faqs-and-gma) - **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts. Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind. ## Connects to Each opens the other workflows that use it. [Gmail](https://millionrounds.com/workflows?service=Gmail#library) ## Workflows like it Also customer support, with the same services where possible, closest in size first. - [**SEO FAQ generator for websites with Google Sheets** 24 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/seo-faq-generator-for-websites-with-google-sheets) - [**AI email support system: Gmail, Gemini, GPT-4, Slack & Google** 23 steps · calls a model · Gmail, Google Drive](https://millionrounds.com/workflow/ai-email-support-system-gmail-gemini-gpt-4-slack-and-google) - [**Create a WhatsApp customer support bot with OpenAI** 23 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/create-a-whatsapp-customer-support-bot-with-openai) - [**Draft grounded Gmail support replies from a Notion KB** 23 steps · calls a model · Gmail, Notion](https://millionrounds.com/workflow/draft-grounded-gmail-support-replies-from-a-notion-kb) - [**Route and triage multi-channel support tickets with OpenAI** 23 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/route-and-triage-multi-channel-support-tickets-with-openai) - [**Turn emails into AI-enhanced tasks in Notion (multi-user support)** 25 steps · calls a model · Airtable, Gmail](https://millionrounds.com/workflow/turn-emails-into-ai-enhanced-tasks-in-notion-multi-user-supp)