# Reply to missed calls with Twilio: n8n workflow template

> Started by another system calling it, and works across Email, Google Sheets and Twilio. 6 steps, 1 branch: small enough to read in one sitting and change...

Source: https://millionrounds.com/workflow/reply-to-missed-calls-with-twilio (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Lead generation](https://millionrounds.com/workflows?category=Lead+generation#library)

# Reply to missed calls with Twilio

Started by another system calling it, and works across Email, Google Sheets and Twilio. 6 steps, 1 branch: small enough to read in one sitting and change without fear.

Small

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Freply-to-missed-calls-with-twilio)

**6 steps** Small: readable in one sitting

**1** Branch: places the flow splits

**0** Loops or waits

**3** Services it connects to

## The flow

Starts it 1 Logic 2 Service 3

The steps in the order they run, from what starts it.

- 1 **Receive call status from phone provider** Webhook *Starts it*
- 2 **Filter out answered calls** If *Logic*
- 3 **Build SMS reply text** Set *Logic*
- 4 **Send SMS reply via Twilio** Twilio *Service*
- 5 **Append lead row to Google Sheets** Google Sheets *Service*
- 6 **Email missed call alert to owner** Email Send *Service*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 6, with 1 branch
- **Size:** Small: readable in one sitting
- **Connects to:** Email, Google Sheets, Twilio
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Email, Google Sheets and Twilio accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Not long. At 6 steps it can be read in one sitting and changed without fear.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 6 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Freply-to-missed-calls-with-twilio)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Email](https://millionrounds.com/workflows?service=Email#library)[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)[Twilio](https://millionrounds.com/workflows?service=Twilio#library)

## Workflows like it

Also lead generation, with the same services where possible, closest in size first.

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- [**Automated B2B lead generation: Google Maps to Sheets** 6 steps · Google Sheets, Telegram](https://millionrounds.com/workflow/automated-b2b-lead-generation-google-maps-to-sheets)
- [**Build local business lead lists with Google Places** 6 steps · Google Sheets](https://millionrounds.com/workflow/build-local-business-lead-lists-with-google-places)
- [**Enrich Google Maps business leads with Scrapeer** 6 steps · Google Sheets](https://millionrounds.com/workflow/enrich-google-maps-business-leads-with-scrapeer)
- [**Enrich LinkedIn profiles into full contacts with Tomba** 6 steps · Google Sheets](https://millionrounds.com/workflow/enrich-linkedin-profiles-into-full-contacts-with-tomba)
- [**Enrich company domains with Perplexity AI and Google Sheets** 6 steps · Google Sheets](https://millionrounds.com/workflow/enrich-company-domains-with-perplexity-ai-and-google-sheets)