# Replace your call center with VAPI: n8n workflow template

> Started by a clock, and works across GoHighLevel. 22 steps, 3 branches, 3 loops or waits: large, and worth reading before you trust it with anything live.

Source: https://millionrounds.com/workflow/replace-your-call-center-with-vapi (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [CRM](https://millionrounds.com/workflows?category=CRM#library)

# Replace your call center with VAPI

Started by a clock, and works across GoHighLevel. 22 steps, 3 branches, 3 loops or waits: large, and worth reading before you trust it with anything live.

Large

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Freplace-your-call-center-with-vapi)

**22 steps** Large: read it before trusting it with anything live

**3** Branches: places the flow splits

**3** Loops or waits

**1** Service it connects to

## The flow

Starts it 1 Logic 13 Service 8

The steps in the order they run, from what starts it.

- 1 **Start Calls - 9AM EST** Schedule trigger *Starts it*
- 2 **GHL Paginated Request** Http Request *Service*
- 3 **Filter Valid Leads** Code *Logic*
- 4 **Has Leads to Process?** If *Logic*
- 5 **Step 1 - Create Customer** Http Request *Service*
- 6 **Step 1.5 - Select Random Agent** Code *Logic*
- 7 **Step 2 - Initiate Call** Http Request *Service*
- 8 **Loop Setup Variables** Set *Logic*
- 9 **Set Attempt Count + Init Status** Code *Logic*
- 10 **Get Call Status from VAPI** Http Request *Service*
- 11 **Check Final Status + shouldContinue Logic** Code *Logic*
- 12 **Should Continue Loop?** If *Logic*
- 13 **Wait Before Retry** Wait *Logic*
- 14 **Step 3 - Get Call Data** Http Request *Service*
- 15 **Prepare Loop Payload** Set *Logic*
- 16 **Add Call Status Tag** High Level *Service*
- 17 **Step 4 - Set (Parse Call Result)** Set *Logic*
- 18 **Step 5 - If (Call Answered?)** If *Logic*
- 19 **Wait Before Contacts Refresh** Wait *Logic*
- 20 **Update Contact - Call Summary** High Level *Service*
- 21 **GHL Paginated Updated** Http Request *Service*
- 22 **Wait Before Refresh** Wait *Logic*

## How it's built

- **Starts on:** A clock
- **Steps:** 22, with 3 branches, 3 loops or waits
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** GoHighLevel
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own GoHighLevel account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Take your time. At 22 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 22 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Freplace-your-call-center-with-vapi)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[GoHighLevel](https://millionrounds.com/workflows?service=GoHighLevel#library)

## Workflows like it

Also crm, with the same services where possible, closest in size first.

- [**AI-powered HighLevel CRM automation with MCP** 19 steps · calls a model · GoHighLevel](https://millionrounds.com/workflow/ai-powered-highlevel-crm-automation-with-mcp)
- [**Manage GoHighLevel CRM with OpenAI** 18 steps · calls a model · GoHighLevel](https://millionrounds.com/workflow/manage-gohighlevel-crm-with-openai)
- [**Analyze lost deal reasons from GoHighLevel conversations** 15 steps · calls a model · GoHighLevel](https://millionrounds.com/workflow/analyze-lost-deal-reasons-from-gohighlevel-conversations)
- [**Automate Client Onboarding with Google Drive and Slack** 15 steps · calls a model · Gmail, GoHighLevel](https://millionrounds.com/workflow/automate-client-onboarding-with-google-drive-and-slack)
- [**Automate NPS survey collection & response handling** 14 steps · Gmail, GoHighLevel](https://millionrounds.com/workflow/automate-nps-survey-collection-and-response-handling)
- [**Automated sales follow-up system with HighLevel and Gmail** 12 steps · Gmail, GoHighLevel](https://millionrounds.com/workflow/automated-sales-follow-up-system-with-highlevel-and-gmail)