# Recover abandoned Shopify carts with Gmail and WhatsApp: n8n workflow

> Started by an event in a connected app, and works across Gmail, Slack and WhatsApp. 10 steps, 1 branch, 1 loop or waits: a working afternoon to understand...

Source: https://millionrounds.com/workflow/recover-abandoned-shopify-carts-with-gmail-and-whatsapp (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [E-commerce](https://millionrounds.com/workflows?category=E-commerce#library)

# Recover abandoned Shopify carts with Gmail and WhatsApp

Started by an event in a connected app, and works across Gmail, Slack and WhatsApp. 10 steps, 1 branch, 1 loop or waits: a working afternoon to understand properly.

Medium

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Frecover-abandoned-shopify-carts-with-gmail-and-whatsapp)

**10 steps** Medium: a working afternoon

**1** Branch: places the flow splits

**1** Loop or waits

**3** Services it connects to

## The flow

Starts it 2 Logic 4 Service 4

The steps in the order they run, from what starts it.

- 1 **Checkout Abandoned** Shopify trigger *Starts it*
- 2 **Error Trigger** Error trigger *Starts it*
- 3 **Wait 15 Min** Wait *Logic*
- 4 **Notify Ops** Slack *Service*
- 5 **Check Order Status** Http Request *Service*
- 6 **Order Completed?** If *Logic*
- 7 **Cart Converted** No Op *Logic*
- 8 **Build Recovery Message** Set *Logic*
- 9 **Send Recovery Email** Gmail *Service*
- 10 **Send Recovery WhatsApp** Whats App *Service*

## How it's built

- **Starts on:** An event in a connected app
- **Steps:** 10, with 1 branch, 1 loop or waits
- **Size:** Medium: a working afternoon
- **Connects to:** Gmail, Slack, WhatsApp
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Gmail, Slack and WhatsApp accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 10 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Frecover-abandoned-shopify-carts-with-gmail-and-whatsapp)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Gmail](https://millionrounds.com/workflows?service=Gmail#library)[Slack](https://millionrounds.com/workflows?service=Slack#library)[WhatsApp](https://millionrounds.com/workflows?service=WhatsApp#library)

## Workflows like it

Also e-commerce, with the same services where possible, closest in size first.

- [**Analyze Shopify orders with Gemini** 10 steps · Gmail, Google Sheets](https://millionrounds.com/workflow/analyze-shopify-orders-with-gemini)
- [**Create on-model Shopify product photos with Dreem AI and Slack** 10 steps · Shopify, Slack](https://millionrounds.com/workflow/create-on-model-shopify-product-photos-with-dreem-ai-and-sla)
- [**Detect high traffic and low sales anomalies with GA4** 10 steps · Shopify, Slack](https://millionrounds.com/workflow/detect-high-traffic-and-low-sales-anomalies-with-ga4)
- [**Generate multi-angle on-model Shopify product photos** 10 steps · Shopify, Slack](https://millionrounds.com/workflow/generate-multi-angle-on-model-shopify-product-photos)
- [**Notify new Jumia orders with Telegram and WhatsApp Cloud API** 10 steps · Telegram, WhatsApp](https://millionrounds.com/workflow/notify-new-jumia-orders-with-telegram-and-whatsapp-cloud-api)
- [**Send a daily WooCommerce sales snapshot to Slack** 10 steps · Google Sheets, Slack](https://millionrounds.com/workflow/send-a-daily-woocommerce-sales-snapshot-to-slack)