# Manage restaurant orders, upsells, and payments with Telegram: n8n workflow > Started by an incoming Telegram message, and works across Google Sheets, Slack and Telegram. It hands the judgement calls to OpenAI. Source: https://millionrounds.com/workflow/manage-restaurant-orders-upsells-and-payments-with-telegram (Millionrounds; every figure on the page links to its filing or article) [Automation library](https://millionrounds.com/workflows) · [Money admin](https://millionrounds.com/workflows?category=Money+admin#library) # Manage restaurant orders, upsells, and payments with Telegram Started by an incoming Telegram message, and works across Google Sheets, Slack and Telegram. It hands the judgement calls to OpenAI. 29 steps, 1 branch, 2 loops or waits: large, and worth reading before you trust it with anything live. Large Calls a model: OpenAI [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fmanage-restaurant-orders-upsells-and-payments-with-telegram) **29 steps** Large: read it before trusting it with anything live **1** Branch: places the flow splits **2** Loops or waits **3** Services it connects to ## The flow Starts it 6 Model 1 Logic 9 Service 13 The steps in the order they run, from what starts it. - 1 **Telegram - Customer Message** Telegram trigger *Starts it* - 2 **Telegram - Customer Response** Telegram trigger *Starts it* - 3 **Webhook - Payment Success** Webhook *Starts it* - 4 **Telegram - Receive Rating** Telegram trigger *Starts it* - 5 **Schedule - Daily Report 11PM** Schedule trigger *Starts it* - 6 **On Workflow Error** Error trigger *Starts it* - 7 **AI - Parse Order + Upsell** Open Ai *Model* - 8 **IF - Customer Said YES?** If *Logic* - 9 **Code - Parse Payment Data** Code *Logic* - 10 **Code - Process Feedback + Loyalty** Code *Logic* - 11 **Google Sheets - Read Today Orders** Google Sheets *Service* - 12 **Slack – Post Workflow Error Alert** Slack *Service* - 13 **Code - Extract Order Data** Code *Logic* - 14 **Code - Calculate Final Total** Code *Logic* - 15 **Telegram - Payment Confirmed to Customer** Telegram *Service* - 16 **Telegram - Kitchen Ticket** Telegram *Service* - 17 **Google Sheets - Log Order** Google Sheets *Service* - 18 **Wait - 20 min Prep Time** Wait *Logic* - 19 **Telegram - Loyalty + Thank You** Telegram *Service* - 20 **Google Sheets - Log Feedback** Google Sheets *Service* - 21 **Code - Calculate Daily Report** Code *Logic* - 22 **Telegram - Send Upsell** Telegram *Service* - 23 **Telegram - Send Payment Link** Telegram *Service* - 24 **Code - Calculate Inventory Deduction** Code *Logic* - 25 **Telegram - Delivery Tracking** Telegram *Service* - 26 **Telegram - Send Daily Report to Owner** Telegram *Service* - 27 **Google Sheets - Deduct Inventory** Google Sheets *Service* - 28 **Wait - 15 min Delivery Time** Wait *Logic* - 29 **Telegram - Feedback Request** Telegram *Service* ## How it's built - **Starts on:** An incoming Telegram message - **Steps:** 29, with 1 branch, 2 loops or waits - **Size:** Large: read it before trusting it with anything live - **Connects to:** Google Sheets, Slack, Telegram - **Model:** OpenAI ## Questions What does it need to run? An n8n account, plus your own Google Sheets, Slack and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included. What starts it? It starts on an incoming Telegram message. Does it use AI? Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n. How long does it take to set up? Take your time. At 29 steps it is large: read it before trusting it with anything live. How do I import it? Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts. **Before you run it** Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 29 steps before you point it at anything that matters. ## Run it in n8n - **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n) - **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fmanage-restaurant-orders-upsells-and-payments-with-telegram) - **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts. Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind. ## Connects to Each opens the other workflows that use it. [Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)[Slack](https://millionrounds.com/workflows?service=Slack#library)[Telegram](https://millionrounds.com/workflows?service=Telegram#library) ## Workflows like it Also money admin, with the same services where possible, closest in size first. - [**Approve invoices with Claude and Google Drive** 28 steps · Google Drive, Google Sheets](https://millionrounds.com/workflow/approve-invoices-with-claude-and-google-drive) - [**Generate leads and proposals [FREE SYSTEM] with Gmail** 30 steps · Gmail, Google Drive](https://millionrounds.com/workflow/generate-leads-and-proposals-free-system-with-gmail) - [**Kick off client projects after Stripe payment** 28 steps · ClickUp, Gmail](https://millionrounds.com/workflow/kick-off-client-projects-after-stripe-payment) - [**Automated expense tracking with Google Sheets** 31 steps · calls a model · Google Drive, Google Sheets](https://millionrounds.com/workflow/automated-expense-tracking-with-google-sheets) - [**Automated invoice processing with Telegram and OpenAI** 27 steps · calls a model · Google Sheets, Telegram](https://millionrounds.com/workflow/automated-invoice-processing-with-telegram-and-openai) - [**Process and approve invoices with OpenAI and Google Sheets** 27 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/process-and-approve-invoices-with-openai-and-google-sheets)