# Log low-rating cleanliness complaints from Google Maps reviews: n8n workflow

> Started by an event in a connected app, and works across Airtable. 21 steps, 1 loop or waits: large, and worth reading before you trust it with anything live.

Source: https://millionrounds.com/workflow/log-low-rating-cleanliness-complaints-from-google-maps-revie (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Customer support](https://millionrounds.com/workflows?category=Customer+support#library)

# Log low-rating cleanliness complaints from Google Maps reviews

Started by an event in a connected app, and works across Airtable. 21 steps, 1 loop or waits: large, and worth reading before you trust it with anything live.

Large

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Flog-low-rating-cleanliness-complaints-from-google-maps-revie)

**21 steps** Large: read it before trusting it with anything live

**0** Branches: places the flow splits

**1** Loop or waits

**1** Service it connects to

## The flow

Starts it 1 Logic 16 Service 4

The steps in the order they run, from what starts it.

- 1 **Manual Execution Trigger** Manual trigger *Starts it*
- 2 **Search Airtable Records** Airtable *Service*
- 3 **Loop Over Airtable Items** Split In Batches *Logic*
- 4 **Set Search Fields** Set *Logic*
- 5 **Set Search Parameters** Set *Logic*
- 6 **Search Google Maps** Serp Api *Service*
- 7 **Prepare GPS Data** Set *Logic*
- 8 **Split Local Results** Split Out *Logic*
- 9 **Set Local Results Fields** Set *Logic*
- 10 **Deduplicate by Data ID** Remove Duplicates *Logic*
- 11 **Filter Single Condition** Filter *Logic*
- 12 **Fetch Google Maps Reviews** Serp Api *Service*
- 13 **Merge Data Streams** Merge *Logic*
- 14 **Split Reviews** Split Out *Logic*
- 15 **Filter** Filter *Logic*
- 16 **Filter by Conditions** Filter *Logic*
- 17 **Set Response Snippets** Set *Logic*
- 18 **Map Review Fields** Set *Logic*
- 19 **Prepare Response Data** Set *Logic*
- 20 **Set Title and Review Position** Set *Logic*
- 21 **Upsert Airtable Record** Airtable *Service*

## How it's built

- **Starts on:** An event in a connected app
- **Steps:** 21, 1 loop or waits
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** Airtable
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Airtable account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Take your time. At 21 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 21 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Flog-low-rating-cleanliness-complaints-from-google-maps-revie)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Airtable](https://millionrounds.com/workflows?service=Airtable#library)

## Workflows like it

Also customer support, with the same services where possible, closest in size first.

- [**AI WhatsApp support with Gemini and Twilio** 22 steps · calls a model · Airtable, Google Drive](https://millionrounds.com/workflow/ai-whatsapp-support-with-gemini-and-twilio)
- [**Microsoft Outlook AI email assistant with Airtable** 20 steps · calls a model · Airtable, Outlook](https://millionrounds.com/workflow/microsoft-outlook-ai-email-assistant-with-airtable)
- [**Send Patient Appointment Reminders with Email and SMS** 18 steps · Airtable, Email](https://millionrounds.com/workflow/send-patient-appointment-reminders-with-email-and-sms)
- [**Personalized AI assistant with Claude and OpenAI** 18 steps · calls a model · Airtable, Gmail](https://millionrounds.com/workflow/personalized-ai-assistant-with-claude-and-openai)
- [**Self improving email receptionist (FAQ based) with OpenAI** 18 steps · calls a model · Airtable, Gmail](https://millionrounds.com/workflow/self-improving-email-receptionist-faq-based-with-openai)
- [**Triage and escalate tenant complaints from Gmail or forms** 17 steps · Airtable, Gmail](https://millionrounds.com/workflow/triage-and-escalate-tenant-complaints-from-gmail-or-forms)