# Handle WhatsApp gym bookings and surveys with Whisper: n8n workflow > Started by another system calling it, and works across Google Sheets. It hands the judgement calls to Claude and OpenAI. Source: https://millionrounds.com/workflow/handle-whatsapp-gym-bookings-and-surveys-with-whisper (Millionrounds; every figure on the page links to its filing or article) [Automation library](https://millionrounds.com/workflows) · [Scheduling](https://millionrounds.com/workflows?category=Scheduling#library) # Handle WhatsApp gym bookings and surveys with Whisper Started by another system calling it, and works across Google Sheets. It hands the judgement calls to Claude and OpenAI. 49 steps, 5 branches: large, and worth reading before you trust it with anything live. Large Calls a model: Claude, OpenAI [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fhandle-whatsapp-gym-bookings-and-surveys-with-whisper) **49 steps** Large: read it before trusting it with anything live **5** Branches: places the flow splits **0** Loops or waits **1** Service it connects to ## The flow Starts it 1 Model 10 Logic 20 Service 18 The steps in the order they run, from what starts it. - 1 **Webhook** Webhook *Starts it* - 2 **Cancel Booking** Tool Workflow *Model* - 3 **Get Bookings** Tool Workflow *Model* - 4 **Log Question** Tool Workflow *Model* - 5 **Classes** Tool Workflow *Model* - 6 **Location** Tool Workflow *Model* - 7 **FAQ** Tool Workflow *Model* - 8 **Create Booking** Tool Workflow *Model* - 9 **Anthropic Chat Model** Lm Chat Anthropic *Model* - 10 **Read Config** Google Sheets *Service* - 11 **AI Agent** Agent *Model* - 12 **Normalize Message** Code *Logic* - 13 **Format Response** Code *Logic* - 14 **Detect Staff Survey Command** Code *Logic* - 15 **Split Response** Code *Logic* - 16 **Switch: Staff Command or Survey** Switch *Logic* - 17 **Send WhatsApp** Http Request *Service* - 18 **Read Active Members** Google Sheets *Service* - 19 **Lookup Session For Survey** Google Sheets *Service* - 20 **IF: Is Voice?** If *Logic* - 21 **If** If *Logic* - 22 **Filter Active Members** Code *Logic* - 23 **Parse Survey Response** Code *Logic* - 24 **Download Audio** Http Request *Service* - 25 **Lookup Session** Google Sheets *Service* - 26 **Send Price List** Http Request *Service* - 27 **Determine Latest Question** Code *Logic* - 28 **Send Survey** Http Request *Service* - 29 **IF Valid Survey** If *Logic* - 30 **Transcribe (Whisper)** Open Ai *Model* - 31 **Check Session Expiry** Code *Logic* - 32 **Update Session State** Google Sheets *Service* - 33 **Mark Survey Sent** Google Sheets *Service* - 34 **Append Survey Response** Google Sheets *Service* - 35 **Send Already Submitted Reply** Http Request *Service* - 36 **Merge Transcription** Code *Logic* - 37 **Check Waitlist Offer** Execute Workflow *Logic* - 38 **Format Staff Confirmation** Code *Logic* - 39 **Format Thank You** Code *Logic* - 40 **IF Waitlist Handled** If *Logic* - 41 **Send Staff Confirmation** Http Request *Service* - 42 **Send Thank You** Http Request *Service* - 43 **Send Waitlist Response** Http Request *Service* - 44 **Restore Session Data** Code *Logic* - 45 **Format Staff Notification** Code *Logic* - 46 **Prepare Staff Listt** Code *Logic* - 47 **Notify Staff Survey** Http Request *Service* - 48 **Update Members Sheet** Google Sheets *Service* - 49 **Update Session_State Sheet** Google Sheets *Service* ## How it's built - **Starts on:** Another system calling it - **Steps:** 49, with 5 branches - **Size:** Large: read it before trusting it with anything live - **Connects to:** Google Sheets - **Model:** Claude, OpenAI ## Questions What does it need to run? An n8n account, plus your own Google Sheets account, and a key for Claude and OpenAI. You connect your own accounts after importing it; none are included. What starts it? It starts on another system calling it. Does it use AI? Yes. It calls Claude and OpenAI. Model calls are billed by the provider, not by n8n. How long does it take to set up? Take your time. At 49 steps it is large: read it before trusting it with anything live. How do I import it? Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts. **Before you run it** Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 49 steps before you point it at anything that matters. ## Run it in n8n - **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n) - **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fhandle-whatsapp-gym-bookings-and-surveys-with-whisper) - **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts. Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind. ## Connects to Each opens the other workflows that use it. [Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library) ## Workflows like it Also scheduling, with the same services where possible, closest in size first. - [**AI-Powered Dental Appointment System with Telegram** 49 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/ai-powered-dental-appointment-system-with-telegram) - [**Generate legal ops briefings with Claude and Clio** 50 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/generate-legal-ops-briefings-with-claude-and-clio) - [**Automate agile refinement prep with Gmail and OpenAI** 42 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/automate-agile-refinement-prep-with-gmail-and-openai) - [**Automate sprint planning with OpenAI and Google Calendar** 42 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/automate-sprint-planning-with-openai-and-google-calendar) - [**Automated HR Service System with WhatsApp and OpenAI** 57 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/automated-hr-service-system-with-whatsapp-and-openai) - [**Automated marketing campaign email system with HubSpot** 39 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/automated-marketing-campaign-email-system-with-hubspot)