# Handle Spanish-speaking vet clinic bookings with OpenAI: n8n workflow

> Started by someone opening a chat with it, and works across Gmail, Google Calendar and Google Sheets.

Source: https://millionrounds.com/workflow/handle-spanish-speaking-vet-clinic-bookings-with-openai (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Scheduling](https://millionrounds.com/workflows?category=Scheduling#library)

# Handle Spanish-speaking vet clinic bookings with OpenAI

Started by someone opening a chat with it, and works across Gmail, Google Calendar and Google Sheets. It puts OpenAI and OpenRouter behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 15 steps: a working afternoon to understand properly.

Medium Calls a model: OpenAI, OpenRouter Retrieval

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fhandle-spanish-speaking-vet-clinic-bookings-with-openai)

**15 steps** Medium: a working afternoon

**0** Branches: places the flow splits

**0** Loops or waits

**3** Services it connects to

## The flow

Starts it 2 Model 4 Logic 1 Service 8

The steps in the order they run, from what starts it.

- 1 **When chat message received** Chat trigger *Starts it*
- 2 **Update event** Google Calendar Tool *Service*
- 3 **Delete event** Google Calendar Tool *Service*
- 4 **Create event** Google Calendar Tool *Service*
- 5 **Simple Memory** Memory Buffer Window *Model*
- 6 **OpenRouter Chat Model** Lm Chat Open Router *Model*
- 7 **Get events** Google Calendar Tool *Service*
- 8 **New client?** Google Sheets Tool *Service*
- 9 **Add client** Google Sheets Tool *Service*
- 10 **OpenAI Chat Model** Lm Chat Open Ai *Model*
- 11 **Send a message in Gmail** Gmail Tool *Service*
- 12 **Workflow Error Handler** Error trigger *Starts it*
- 13 **Normalize** Set *Logic*
- 14 **María** Agent *Model*
- 15 **Notify: Workflow Error** Gmail *Service*

## How it's built

- **Starts on:** Someone opening a chat with it
- **Steps:** 15
- **Size:** Medium: a working afternoon
- **Connects to:** Gmail, Google Calendar, Google Sheets
- **Model:** OpenAI, OpenRouter
- **Retrieval:** Answers are drawn from documents you supply, not from the model alone

## Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Calendar and Google Sheets accounts, and a key for OpenAI and OpenRouter. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone opening a chat with it.

Does it use AI?

Yes. It calls OpenAI and OpenRouter. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 15 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fhandle-spanish-speaking-vet-clinic-bookings-with-openai)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Gmail](https://millionrounds.com/workflows?service=Gmail#library)[Google Calendar](https://millionrounds.com/workflows?service=Google+Calendar#library)[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)

## Workflows like it

Also scheduling, with the same services where possible, closest in size first.

- [**AI-powered X (Twitter) content generator and scheduler** 15 steps · calls a model · Gmail, Google Drive](https://millionrounds.com/workflow/ai-powered-x-twitter-content-generator-and-scheduler)
- [**AI-powered productivity coach with Google Calendar and Todoist** 15 steps · calls a model · Google Calendar, Google Sheets](https://millionrounds.com/workflow/ai-powered-productivity-coach-with-google-calendar-and-todoi)
- [**Angie, personal AI assistant with Telegram** 15 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/angie-personal-ai-assistant-with-telegram)
- [**Automate meeting Nexus preparation with OpenAI** 15 steps · calls a model · Google Calendar, Notion](https://millionrounds.com/workflow/automate-meeting-nexus-preparation-with-openai)
- [**Build a personal assistant with Gemini and Gmail** 15 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/build-a-personal-assistant-with-gemini-and-gmail)
- [**Build a trip itinerary from Gmail booking emails with Gemini** 15 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/build-a-trip-itinerary-from-gmail-booking-emails-with-gemini)