# Customer insights with Qdrant and Python: n8n workflow template

> Started by an event in a connected app, and works across Google Sheets and Qdrant. It puts OpenAI behind a retrieval step, so answers are drawn from...

Source: https://millionrounds.com/workflow/customer-insights-with-qdrant-and-python (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Research and reporting](https://millionrounds.com/workflows?category=Research+and+reporting#library)

# Customer insights with Qdrant and Python

Started by an event in a connected app, and works across Google Sheets and Qdrant. It puts OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 24 steps: large, and worth reading before you trust it with anything live.

Large Calls a model: OpenAI Retrieval

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcustomer-insights-with-qdrant-and-python)

**24 steps** Large: read it before trusting it with anything live

**0** Branches: places the flow splits

**0** Loops or waits

**2** Services it connects to

## The flow

Starts it 2 Model 6 Logic 11 Service 5

The steps in the order they run, from what starts it.

- 1 **When clicking ‘Test workflow’** Manual trigger *Starts it*
- 2 **Recursive Character Text Splitter** Text Splitter Recursive Character Text Splitter *Model*
- 3 **Embeddings OpenAI** Embeddings Open Ai *Model*
- 4 **OpenAI Chat Model** Lm Chat Open Ai *Model*
- 5 **Execute Workflow Trigger** Execute Workflow trigger *Starts it*
- 6 **Set Variables** Set *Logic*
- 7 **Default Data Loader** Document Default Data Loader *Model*
- 8 **Qdrant Vector Store** Vector Store Qdrant *Model*
- 9 **Customer Insights Agent** Information Extractor *Model*
- 10 **Set Variables1** Set *Logic*
- 11 **Clear Existing Reviews** Http Request *Service*
- 12 **Prep Values For Trigger** Set *Logic*
- 13 **Prep Output For Export** Set *Logic*
- 14 **Find Reviews** Http Request *Service*
- 15 **Get TrustPilot Page** Http Request *Service*
- 16 **Trigger Insights** Execute Workflow *Logic*
- 17 **Export To Sheets** Google Sheets *Service*
- 18 **Apply K-means Clustering Algorithm** Code *Logic*
- 19 **Extract Reviews** Html *Logic*
- 20 **Clusters To List** Split Out *Logic*
- 21 **Zip Entries** Set *Logic*
- 22 **Only Clusters With 3+ points** Filter *Logic*
- 23 **Reviews to List** Split Out *Logic*
- 24 **Get Payload of Points** Http Request *Service*

## How it's built

- **Starts on:** An event in a connected app
- **Steps:** 24
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** Google Sheets, Qdrant
- **Model:** OpenAI
- **Retrieval:** Answers are drawn from documents you supply, not from the model alone

## Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Qdrant accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 24 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 24 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcustomer-insights-with-qdrant-and-python)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)[Qdrant](https://millionrounds.com/workflows?service=Qdrant#library)

## Workflows like it

Also research and reporting, with the same services where possible, closest in size first.

- [**Generate AI-powered Strava performance evolution reports** 24 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/generate-ai-powered-strava-performance-evolution-reports)
- [**Track competitor X announcements with Bright Data and OpenAI** 24 steps · calls a model · Google Sheets, Slack](https://millionrounds.com/workflow/track-competitor-x-announcements-with-bright-data-and-openai)
- [**AI-powered email automation for business: Summarize & respond** 23 steps · calls a model · Email, Google Drive](https://millionrounds.com/workflow/ai-powered-email-automation-for-business-summarize-and-respo)
- [**Audit website security and send AI reports with Gmail** 25 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/audit-website-security-and-send-ai-reports-with-gmail)
- [**Automate LinkedIn engagement with OpenRouter and Google Sheets** 23 steps · calls a model · Google Sheets, Telegram](https://millionrounds.com/workflow/automate-linkedin-engagement-with-openrouter-and-google-shee)
- [**Community insights with Qdrant and Python** 23 steps · calls a model · Google Sheets, Qdrant](https://millionrounds.com/workflow/community-insights-with-qdrant-and-python)