# CRM Contact Sync - Email and Redis with Jira: n8n workflow

> Started by a clock, and works across Email and Jira. 17 steps, 3 branches, 2 loops or waits: a working afternoon to understand properly.

Source: https://millionrounds.com/workflow/crm-contact-sync-email-and-redis-with-jira (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [CRM](https://millionrounds.com/workflows?category=CRM#library)

# CRM Contact Sync - Email and Redis with Jira

Started by a clock, and works across Email and Jira. 17 steps, 3 branches, 2 loops or waits: a working afternoon to understand properly.

Medium

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcrm-contact-sync-email-and-redis-with-jira)

**17 steps** Medium: a working afternoon

**3** Branches: places the flow splits

**2** Loops or waits

**2** Services it connects to

## The flow

Starts it 1 Logic 12 Service 4

The steps in the order they run, from what starts it.

- 1 **Hourly Trigger** Schedule trigger *Starts it*
- 2 **Create Jira Issue** Jira *Service*
- 3 **Fetch Raw Logs** Http Request *Service*
- 4 **Has Logs?** If *Logic*
- 5 **Parse & Flatten Logs** Code *Logic*
- 6 **Generate Summary** Code *Logic*
- 7 **Batch Logs** Split In Batches *Logic*
- 8 **Format Summary Email** Set *Logic*
- 9 **Deduplicate Batch** Code *Logic*
- 10 **Daily Summary Email** Email Send *Service*
- 11 **Any New Errors?** If *Logic*
- 12 **Assess Severity** Code *Logic*
- 13 **Critical Errors?** If *Logic*
- 14 **Prepare Jira Issue** Code *Logic*
- 15 **Critical Alert Email** Email Send *Service*
- 16 **Rate Limit Wait** Wait *Logic*
- 17 **Collect Issue Keys** Merge *Logic*

## How it's built

- **Starts on:** A clock
- **Steps:** 17, with 3 branches, 2 loops or waits
- **Size:** Medium: a working afternoon
- **Connects to:** Email, Jira
- **Model:** None. This is plumbing, not judgement

## Questions

What does it need to run?

An n8n account, plus your own Email and Jira accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 17 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 17 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcrm-contact-sync-email-and-redis-with-jira)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Email](https://millionrounds.com/workflows?service=Email#library)[Jira](https://millionrounds.com/workflows?service=Jira#library)

## Workflows like it

Also crm, with the same services where possible, closest in size first.

- [**Generate style-locked Seedance videos with Gmail and Jira** 18 steps · Gmail, Jira](https://millionrounds.com/workflow/generate-style-locked-seedance-videos-with-gmail-and-jira)
- [**Analyze customer sales calls and update CRM with Whisper** 16 steps · calls a model · Email, Google Sheets](https://millionrounds.com/workflow/analyze-customer-sales-calls-and-update-crm-with-whisper)
- [**Automate real estate open house follow-ups with SignSnapHome** 19 steps · Email, Google Sheets](https://millionrounds.com/workflow/automate-real-estate-open-house-follow-ups-with-signsnaphome)
- [**Manage Open edX signups and enrollments with HubSpot and Slack** 15 steps · Email, Google Sheets](https://millionrounds.com/workflow/manage-open-edx-signups-and-enrollments-with-hubspot-and-sla)
- [**Gumroad Clientbell: Auto-log sales, ping Telegram, & thank** 15 steps · calls a model · Airtable, Email](https://millionrounds.com/workflow/gumroad-clientbell-auto-log-sales-ping-telegram-and-thank)
- [**Sales: Convert product photos into 360° videos instantly** 15 steps · calls a model · Email, Google Drive](https://millionrounds.com/workflow/sales-convert-product-photos-into-360-videos-instantly)