# Create an intelligent FAQ Telegram bot with Gemini: n8n workflow

> Started by an incoming Telegram message, and works across Supabase and Telegram. It hands the judgement calls to Gemini.

Source: https://millionrounds.com/workflow/create-an-intelligent-faq-telegram-bot-with-gemini (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Customer support](https://millionrounds.com/workflows?category=Customer+support#library)

# Create an intelligent FAQ Telegram bot with Gemini

Started by an incoming Telegram message, and works across Supabase and Telegram. It hands the judgement calls to Gemini. 9 steps, 1 branch: a working afternoon to understand properly.

Medium Calls a model: Gemini

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcreate-an-intelligent-faq-telegram-bot-with-gemini)

**9 steps** Medium: a working afternoon

**1** Branch: places the flow splits

**0** Loops or waits

**2** Services it connects to

## The flow

Starts it 1 Model 2 Logic 2 Service 4

The steps in the order they run, from what starts it.

- 1 **Telegram Trigger** Telegram trigger *Starts it*
- 2 **Google Gemini Chat Model** Lm Chat Google Gemini *Model*
- 3 **Check if User Exists in Supabase** Supabase *Service*
- 4 **Process Question with Gemini** Agent *Model*
- 5 **Route: New or Existing User?** If *Logic*
- 6 **Send AI Answer to User** Telegram *Service*
- 7 **Save New User to Supabase** Supabase *Service*
- 8 **Load FAQ Context for AI** Set *Logic*
- 9 **Send Welcome Message (New User)** Telegram *Service*

## How it's built

- **Starts on:** An incoming Telegram message
- **Steps:** 9, with 1 branch
- **Size:** Medium: a working afternoon
- **Connects to:** Supabase, Telegram
- **Model:** Gemini

## Questions

What does it need to run?

An n8n account, plus your own Supabase and Telegram accounts, and a key for Gemini. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an incoming Telegram message.

Does it use AI?

Yes. It calls Gemini. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 9 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 9 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcreate-an-intelligent-faq-telegram-bot-with-gemini)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Supabase](https://millionrounds.com/workflows?service=Supabase#library)[Telegram](https://millionrounds.com/workflows?service=Telegram#library)

## Workflows like it

Also customer support, with the same services where possible, closest in size first.

- [**AI-powered email support router with Gmail and OpenAI** 9 steps · calls a model · Gmail, Slack](https://millionrounds.com/workflow/ai-powered-email-support-router-with-gmail-and-openai)
- [**Run a Telegram support bot with OpenAI and Pinecone** 9 steps · calls a model · Google Sheets, Pinecone](https://millionrounds.com/workflow/run-a-telegram-support-bot-with-openai-and-pinecone)
- [**Build a Telegram mental health support bot with OpenAI** 9 steps · Telegram](https://millionrounds.com/workflow/build-a-telegram-mental-health-support-bot-with-openai)
- [**Publish Telegram messages to LinkedIn posts** 9 steps · LinkedIn, Telegram](https://millionrounds.com/workflow/publish-telegram-messages-to-linkedin-posts)
- [**Zendesk ticket escalation to ClickUp with Telegram** 9 steps · ClickUp, Telegram](https://millionrounds.com/workflow/zendesk-ticket-escalation-to-clickup-with-telegram)
- [**Draft personalized Outlook support email replies** 10 steps · calls a model · Google Sheets, Outlook](https://millionrounds.com/workflow/draft-personalized-outlook-support-email-replies)