# Collect, score, and coach call quality with Gemini and OpenAI: n8n workflow

> Started by someone submitting a form, and works across Gmail and Google Drive. It puts Gemini and OpenAI behind a retrieval step, so answers are drawn from...

Source: https://millionrounds.com/workflow/collect-score-and-coach-call-quality-with-gemini-and-openai (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Data collection](https://millionrounds.com/workflows?category=Data+collection#library)

# Collect, score, and coach call quality with Gemini and OpenAI

Started by someone submitting a form, and works across Gmail and Google Drive. It puts Gemini and OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 13 steps: a working afternoon to understand properly.

Medium Calls a model: Gemini, OpenAI Retrieval

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcollect-score-and-coach-call-quality-with-gemini-and-openai)

**13 steps** Medium: a working afternoon

**0** Branches: places the flow splits

**0** Loops or waits

**2** Services it connects to

## The flow

Starts it 1 Model 8 Service 4

The steps in the order they run, from what starts it.

- 1 **Memory** Memory Buffer Window *Model*
- 2 **Structured Output Parser** Output Parser Structured *Model*
- 3 **Structured Output Parser1** Output Parser Structured *Model*
- 4 **On form submission** Form trigger *Starts it*
- 5 **GTP-4o** Lm Chat Open Ai *Model*
- 6 **GPT-4o1** Lm Chat Open Ai *Model*
- 7 **AI Quality Analyst** Agent *Model*
- 8 **AI QC Manager** Chain Llm *Model*
- 9 **Upload file** Google Drive *Service*
- 10 **Email_Supervisor** Gmail *Service*
- 11 **Download file** Google Drive *Service*
- 12 **Email_Agent_&_Supervisor** Gmail *Service*
- 13 **Transcribe a recording** Google Gemini *Model*

## How it's built

- **Starts on:** Someone submitting a form
- **Steps:** 13
- **Size:** Medium: a working afternoon
- **Connects to:** Gmail, Google Drive
- **Model:** Gemini, OpenAI
- **Retrieval:** Answers are drawn from documents you supply, not from the model alone

## Questions

What does it need to run?

An n8n account, plus your own Gmail and Google Drive accounts, and a key for Gemini and OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone submitting a form.

Does it use AI?

Yes. It calls Gemini and OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 13 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 13 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fcollect-score-and-coach-call-quality-with-gemini-and-openai)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Gmail](https://millionrounds.com/workflows?service=Gmail#library)[Google Drive](https://millionrounds.com/workflows?service=Google+Drive#library)

## Workflows like it

Also data collection, with the same services where possible, closest in size first.

- [**AI-driven SMS & email assistant with Google Sheets** 13 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/ai-driven-sms-and-email-assistant-with-google-sheets)
- [**Analyze procurement savings opportunities with Google Sheets** 13 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/analyze-procurement-savings-opportunities-with-google-sheets)
- [**Automate employee reimbursement workflow with Gmail** 13 steps · calls a model · Gmail, Google Drive](https://millionrounds.com/workflow/automate-employee-reimbursement-workflow-with-gmail)
- [**Automated generation of AI advertising photos** 13 steps · calls a model · Google Drive, Google Sheets](https://millionrounds.com/workflow/automated-generation-of-ai-advertising-photos)
- [**Classify Gmail with Gemini** 13 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/classify-gmail-with-gemini)
- [**Create weather-aware morning alarms with Spotify and Gemini** 13 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/create-weather-aware-morning-alarms-with-spotify-and-gemini)