# Assign Requests with Send Reminders Based: n8n workflow

> Started by someone submitting a form, and works across Email, NocoDB and Slack. It hands the judgement calls to OpenAI.

Source: https://millionrounds.com/workflow/assign-requests-with-send-reminders-based (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Scheduling](https://millionrounds.com/workflows?category=Scheduling#library)

# Assign Requests with Send Reminders Based

Started by someone submitting a form, and works across Email, NocoDB and Slack. It hands the judgement calls to OpenAI. 22 steps, 4 branches: large, and worth reading before you trust it with anything live.

Large Calls a model: OpenAI

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fassign-requests-with-send-reminders-based)

**22 steps** Large: read it before trusting it with anything live

**4** Branches: places the flow splits

**0** Loops or waits

**3** Services it connects to

## The flow

Starts it 3 Model 3 Logic 7 Service 9

The steps in the order they run, from what starts it.

- 1 **Incident Form** Form trigger *Starts it*
- 2 **OpenAI Chat Model1** Lm Chat Open Ai *Model*
- 3 **Structure Output Todoist Ready1** Output Parser Structured *Model*
- 4 **When clicking ‘Test workflow’** Manual trigger *Starts it*
- 5 **Check status every day** Schedule trigger *Starts it*
- 6 **Get incident definitions** Noco Db *Service*
- 7 **Assign Category** Agent *Model*
- 8 **On schedule or during flow** No Op *Logic*
- 9 **Aggregate for AI parsing** Aggregate *Logic*
- 10 **Format for Noco** Set *Logic*
- 11 **Get Unpicked Tasks** Noco Db *Service*
- 12 **Get Unfinished Tasks** Noco Db *Service*
- 13 **Insert Incident** Noco Db *Service*
- 14 **Task is not picked up after expected response** If *Logic*
- 15 **Task is not complete in expected time** If *Logic*
- 16 **Send email to client** Email Send *Service*
- 17 **If there is asignee email** If *Logic*
- 18 **Send email to client1** Email Send *Service*
- 19 **If there is assignee slack** If *Logic*
- 20 **Send email to asignee** Email Send *Service*
- 21 **Slack to assignee** Slack *Service*
- 22 **Send another email to asignee** Email Send *Service*

## How it's built

- **Starts on:** Someone submitting a form
- **Steps:** 22, with 4 branches
- **Size:** Large: read it before trusting it with anything live
- **Connects to:** Email, NocoDB, Slack
- **Model:** OpenAI

## Questions

What does it need to run?

An n8n account, plus your own Email, NocoDB and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone submitting a form.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 22 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 22 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fassign-requests-with-send-reminders-based)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Email](https://millionrounds.com/workflows?service=Email#library)[NocoDB](https://millionrounds.com/workflows?service=NocoDB#library)[Slack](https://millionrounds.com/workflows?service=Slack#library)

## Workflows like it

Also scheduling, with the same services where possible, closest in size first.

- [**Organise an Event with Slack and Google Calendar** 22 steps · calls a model · Google Calendar, Slack](https://millionrounds.com/workflow/organise-an-event-with-slack-and-google-calendar)
- [**Generate and schedule SEO blog posts with Groq** 22 steps · Google Drive, Google Sheets](https://millionrounds.com/workflow/generate-and-schedule-seo-blog-posts-with-groq)
- [**AI travel concierge: 7-day planner & daily outfit advisor** 23 steps · calls a model · Google Calendar, Google Sheets](https://millionrounds.com/workflow/ai-travel-concierge-7-day-planner-and-daily-outfit-advisor)
- [**Automate peer review assignments with Sonar Pro AI** 21 steps · calls a model · Discord, Email](https://millionrounds.com/workflow/automate-peer-review-assignments-with-sonar-pro-ai)
- [**Meeting transcripts to content with Fathom and OpenAI** 23 steps · calls a model · Google Docs, Google Drive](https://millionrounds.com/workflow/meeting-transcripts-to-content-with-fathom-and-openai)
- [**Schedule low-risk deployment windows with OpenAI and Slack** 21 steps · calls a model · Google Calendar, Postgres](https://millionrounds.com/workflow/schedule-low-risk-deployment-windows-with-openai-and-slack)