# Answer support FAQs with Gemini and Supabase: n8n workflow

> Started by another system calling it, and works across Google Sheets and Supabase vectors.

Source: https://millionrounds.com/workflow/answer-support-faqs-with-gemini-and-supabase (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [Customer support](https://millionrounds.com/workflows?category=Customer+support#library)

# Answer support FAQs with Gemini and Supabase

Started by another system calling it, and works across Google Sheets and Supabase vectors. It puts Gemini behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 16 steps, 1 branch: a working afternoon to understand properly.

Medium Calls a model: Gemini Retrieval

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fanswer-support-faqs-with-gemini-and-supabase)

**16 steps** Medium: a working afternoon

**1** Branch: places the flow splits

**0** Loops or waits

**2** Services it connects to

## The flow

Starts it 4 Model 8 Logic 2 Service 2

The steps in the order they run, from what starts it.

- 1 **Google Gemini Chat Model** Lm Chat Google Gemini *Model*
- 2 **Embeddings Google Gemini** Embeddings Google Gemini *Model*
- 3 **Webhook** Webhook *Starts it*
- 4 **Simple Memory** Memory Buffer Window *Model*
- 5 **When clicking ‘Execute workflow’** Manual trigger *Starts it*
- 6 **Default Data Loader** Document Default Data Loader *Model*
- 7 **Embeddings Google Gemini1** Embeddings Google Gemini *Model*
- 8 **AI Agent** Agent *Model*
- 9 **Supabase Vector Store** Vector Store Supabase *Model*
- 10 **Get row(s) in sheet** Google Sheets *Service*
- 11 **Supabase Vector Store1** Vector Store Supabase *Model*
- 12 **If** If *Logic*
- 13 **Code in JavaScript** Code *Logic*
- 14 **HTTP Request** Http Request *Service*
- 15 **Respond to Webhook** Respond To Webhook *Starts it*
- 16 **Respond to Webhook1** Respond To Webhook *Starts it*

## How it's built

- **Starts on:** Another system calling it
- **Steps:** 16, with 1 branch
- **Size:** Medium: a working afternoon
- **Connects to:** Google Sheets, Supabase vectors
- **Model:** Gemini
- **Retrieval:** Answers are drawn from documents you supply, not from the model alone

## Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Supabase vectors accounts, and a key for Gemini. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Gemini. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 16 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fanswer-support-faqs-with-gemini-and-supabase)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)[Supabase vectors](https://millionrounds.com/workflows?service=Supabase+vectors#library)

## Workflows like it

Also customer support, with the same services where possible, closest in size first.

- [**Answer customer questions and book jobs with OpenAI RAG** 16 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/answer-customer-questions-and-book-jobs-with-openai-rag-2)
- [**Answer customer questions and book jobs with OpenAI RAG** 16 steps · calls a model · Gmail, Google Calendar](https://millionrounds.com/workflow/answer-customer-questions-and-book-jobs-with-openai-rag)
- [**Answer electronics questions with Gemini and SerpAPI** 16 steps · calls a model · Supabase vectors](https://millionrounds.com/workflow/answer-electronics-questions-with-gemini-and-serpapi)
- [**Automate WhatsApp customer support with FAQ** 16 steps · calls a model · Google Calendar, Google Sheets](https://millionrounds.com/workflow/automate-whatsapp-customer-support-with-faq)
- [**Automate product training & customer support with WhatsApp** 16 steps · calls a model · Google Sheets, WhatsApp](https://millionrounds.com/workflow/automate-product-training-and-customer-support-with-whatsapp)
- [**Route procurement helpdesk tickets from Gmail with Groq** 16 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/route-procurement-helpdesk-tickets-from-gmail-with-groq)
