# AI-powered review sentiment analysis: n8n workflow template

> Started by an event in a connected app, and works across Google Sheets and Salesforce. It hands the judgement calls to OpenAI.

Source: https://millionrounds.com/workflow/ai-powered-review-sentiment-analysis (Millionrounds; every figure on the page links to its filing or article)

[Automation library](https://millionrounds.com/workflows) · [CRM](https://millionrounds.com/workflows?category=CRM#library)

# AI-powered review sentiment analysis

Started by an event in a connected app, and works across Google Sheets and Salesforce. It hands the judgement calls to OpenAI. 12 steps, 1 branch, 1 loop or waits: a working afternoon to understand properly.

Medium Calls a model: OpenAI

[Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fai-powered-review-sentiment-analysis)

**12 steps** Medium: a working afternoon

**1** Branch: places the flow splits

**1** Loop or waits

**2** Services it connects to

## The flow

Starts it 1 Model 2 Logic 5 Service 4

The steps in the order they run, from what starts it.

- 1 **When clicking ‘Execute workflow’** Manual trigger *Starts it*
- 2 **OpenAI Chat Model** Lm Chat Open Ai *Model*
- 3 **Get row(s) in sheet** Google Sheets *Service*
- 4 **AI Agent** Agent *Model*
- 5 **Loop Over Items** Split In Batches *Logic*
- 6 **Code in JavaScript1** Code *Logic*
- 7 **Decodo** Decodo *Service*
- 8 **Append row in sheet** Google Sheets *Service*
- 9 **Code in JavaScript** Code *Logic*
- 10 **If** If *Logic*
- 11 **Code in JavaScript2** Code *Logic*
- 12 **Create or update an account** Salesforce *Service*

## How it's built

- **Starts on:** An event in a connected app
- **Steps:** 12, with 1 branch, 1 loop or waits
- **Size:** Medium: a working afternoon
- **Connects to:** Google Sheets, Salesforce
- **Model:** OpenAI

## Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Salesforce accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 12 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

**Before you run it**

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 12 steps before you point it at anything that matters.

## Run it in n8n

- **Create your n8n account** Free to start. n8n is where the workflow runs. [Create an n8n account ↗](https://millionrounds.com/n8n)
- **Download the workflow** Free with a Millionrounds account. [Download free](https://millionrounds.com/login?next=%2Fapp%2Fworkflow%2Fai-powered-review-sentiment-analysis)
- **Paste it into n8n** Open a new workflow in n8n and paste. Then connect your own accounts.

Stored with the author's traces removed: canvas notes, instance identifiers, saved credential names and any live document they had left behind.

## Connects to

Each opens the other workflows that use it.

[Google Sheets](https://millionrounds.com/workflows?service=Google+Sheets#library)[Salesforce](https://millionrounds.com/workflows?service=Salesforce#library)

## Workflows like it

Also crm, with the same services where possible, closest in size first.

- [**Client review collection & sentiment analysis with HighLevel** 12 steps · calls a model · Gmail, GoHighLevel](https://millionrounds.com/workflow/client-review-collection-and-sentiment-analysis-with-highlev)
- [**Detect revenue leakage with Salesforce and Google Sheets** 12 steps · calls a model · Google Sheets, Salesforce](https://millionrounds.com/workflow/detect-revenue-leakage-with-salesforce-and-google-sheets)
- [**RSS feeds to AI-powered content pipeline with OpenAI** 12 steps · calls a model · Google Sheets, RSS](https://millionrounds.com/workflow/rss-feeds-to-ai-powered-content-pipeline-with-openai)
- [**Search LinkedIn companies, score with OpenAI and Google Sheets** 12 steps · calls a model · Google Sheets](https://millionrounds.com/workflow/search-linkedin-companies-score-with-openai-and-google-sheet)
- [**Summarize sales calls into GoHighLevel notes with Deepgram** 12 steps · calls a model · GoHighLevel, Google Sheets](https://millionrounds.com/workflow/summarize-sales-calls-into-gohighlevel-notes-with-deepgram)
- [**Update sales CRM and tasks from Gmail with Gemini** 12 steps · calls a model · Gmail, Google Sheets](https://millionrounds.com/workflow/update-sales-crm-and-tasks-from-gmail-with-gemini)