# Top 19 Customer Experience Startups Founded in 2020 by Funding (2026)

> The 19 best-funded customer Experience startups founded in 2020, ranked by total funding raised: $93M combined.

Source: https://millionrounds.com/top-lists/customer-experience-startups-founded-2020 (Millionrounds; every figure on the page links to its filing or article)

- 1 [**Barrenjoey** Barrenjoey is an investment banking and financial advisory firm providing corporate finance and research services to institutional clients.](https://millionrounds.com/company/barrenjoey) Barrenjoey is an investment banking and financial advisory firm providing corporate finance and research services to institutional clients. *Founded* 2020 Sydney, Australia **$53M** last round May 2022
- 2 [**Flyle** Flyle provides a cloud based platform for product management helping customers to improve productivity & creativity in product development.](https://millionrounds.com/company/flyle) Flyle provides a cloud based platform for product management helping customers to improve productivity & creativity in product development. *Founded* 2020 Tokyo, Japan **$13M** last round Oct 2026
- 3 [**Caats** Caats is a French company specializing in personalized cat nutrition.](https://millionrounds.com/company/caats) Caats is a French company specializing in personalized cat nutrition. *Founded* 2020 Paris, France **$5.3M** last round Jun 2024
- 4 [**ArenaCX** ArenaCX is an outsourcing management platform helping businesses improve customer support.](https://millionrounds.com/company/arenacx) ArenaCX is an outsourcing management platform helping businesses improve customer support. *Founded* 2020 Raleigh, United States **$4.2M** last round Dec 2022
- 5 [**Roboost** Roboost, based in Cairo, Egypt, specializes in AI-powered automated delivery management solutions for the logistics, retail, and food & beverage industries.](https://millionrounds.com/company/roboost) Roboost, based in Cairo, Egypt, specializes in AI-powered automated delivery management solutions for the logistics, retail, and food & beverage industries. *Founded* 2020 Wilmington, United States **$3.0M** last round Jan 2024
- 6 [**Elmo** Elmo is an Estonian deep-tech company specializing in road-legal teledriving technology.](https://millionrounds.com/company/elmo) Elmo is an Estonian deep-tech company specializing in road-legal teledriving technology. *Founded* 2020 Tallinn, Estonia **$2.9M** last round Apr 2023
- 7 [**Cordless** Cordless is a London-based B2B SaaS company founded in 2020, specializing in an AI-powered, cloud-based call center platform tailored for customer support teams.](https://millionrounds.com/company/cordless) Cordless is a London-based B2B SaaS company founded in 2020, specializing in an AI-powered, cloud-based call center platform tailored for customer support teams. *Founded* 2020 London, United Kingdom **$2.3M** last round Feb 2023
- 8 [**Algomo** Generative AI agents for customer service](https://millionrounds.com/company/algomo) Generative AI agents for customer service *Founded* 2020 London, United Kingdom **$1.5M** last round Nov 2023
- 9 [**Velents** AI-powered SaaS platform that automates the hiring process to mitigate the bias and cut hiring cost by 80%](https://millionrounds.com/company/velents) AI-powered SaaS platform that automates the hiring process to mitigate the bias and cut hiring cost by 80% *Founded* 2020 Riyadh, Egypt **$1.5M** last round Oct 2025
- 10 [**Lyanne** Lyanne is a French insurance intermediary based in Paris, specializing in tailored insurance contracts and advisory services.](https://millionrounds.com/company/lyanne) Lyanne is a French insurance intermediary based in Paris, specializing in tailored insurance contracts and advisory services. *Founded* 2020 Paris, France **$1.4M** last round Nov 2021
- 11 [**Ariglad** Ariglad is a B2B SaaS company based in Vancouver, British Columbia, specializing in AI-powered knowledge management and ticketing solutions.](https://millionrounds.com/company/ariglad) Ariglad is a B2B SaaS company based in Vancouver, British Columbia, specializing in AI-powered knowledge management and ticketing solutions. *Founded* 2020 Dover, Canada **$1.2M** last round Mar 2023
- 12 [**Ecovia** Ecovia is a social enterprise based in Surat, India, founded in 2020.](https://millionrounds.com/company/ecovia) Ecovia is a social enterprise based in Surat, India, founded in 2020. *Founded* 2020 Bengaluru, India **$1.0M** last round Mar 2022
- 13 [**WORA** Wora S.R.L.](https://millionrounds.com/company/wora) Wora S.R.L. *Founded* 2020 Milan, Italy **$651K** last round Jan 2023
- 14 [**Quantec** QuanTec specializes in heating, ventilation, air conditioning, and energy monitoring services.](https://millionrounds.com/company/quantec) QuanTec specializes in heating, ventilation, air conditioning, and energy monitoring services. *Founded* 2020 Japan **$629K** last round Aug 2026
- 15 [**Teleperson** Teleperson is a customer-service and agentic-AI company based in Fitchburg, Wisconsin, founded in 2020.](https://millionrounds.com/company/teleperson) Teleperson is a customer-service and agentic-AI company based in Fitchburg, Wisconsin, founded in 2020. *Founded* 2020 Fitchburg, United States **$518K** last round Dec 2024
- 16 [**REES** A career coaching platform that's affordable and accessible.](https://millionrounds.com/company/rees) A career coaching platform that's affordable and accessible. *Founded* 2020 Canada **$500K** last round Jul 2021
- 17 [**Plazy** Plazy is a Spanish sustainable home-service company based in Sabadell, founded in 2020.](https://millionrounds.com/company/plazy) Plazy is a Spanish sustainable home-service company based in Sabadell, founded in 2020. *Founded* 2020 Sabadell, Spain **$320K** last round Jun 2022
- 18 [**TestedHQ** TestedHQ focused on helping our customers develop better products based on the user experience.](https://millionrounds.com/company/testedhq) TestedHQ focused on helping our customers develop better products based on the user experience. *Founded* 2020 Mauldin, United States **$300K** last round Mar 2023
- 19 [**Amufi** Amufi provides a CtoC platform for the real estate industry.](https://millionrounds.com/company/amufi) Amufi provides a CtoC platform for the real estate industry. *Founded* 2020 Tokyo **$271K** last round Mar 2021

**Total funding** how the list is ranked

**15 November 2026** updated nightly

**Rounds we track** source: Millionrounds

Companies founded in 2020 whose funding rounds we classed in this sector, ranked by the total they have raised in rounds we hold. Nobody pays to be on a list.

## Who backed them?

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## More customer experience lists

[See all](https://millionrounds.com/top-lists?t=Customer%20Experience)

[*S* *H* *S* **Customer Experience startups in the United States** 89 companies · $6.0B](https://millionrounds.com/top-lists/customer-experience-startups-united-states)[*H* *S* *S* **Customer Experience startups that raised in 2026** 39 companies · $4.0B in 2026](https://millionrounds.com/top-lists/customer-experience-startups-raised-2026)[*B* *H* *I* **Customer Experience startups in the United Kingdom** 24 companies · $824M](https://millionrounds.com/top-lists/customer-experience-startups-united-kingdom)[*N* *M* *ST* **Customer Experience startups in France** 13 companies · $153M](https://millionrounds.com/top-lists/customer-experience-startups-france)[*AE* *M* *SA* **Customer Experience startups in New York** 11 companies · $426M](https://millionrounds.com/top-lists/customer-experience-startups-new-york)[*B* *Q* *I* **Customer Experience startups founded in 2019** 10 companies · $564M](https://millionrounds.com/top-lists/customer-experience-startups-founded-2019)[*FH* *B* *N* **Customer Experience startups founded in 2021** 10 companies · $73M](https://millionrounds.com/top-lists/customer-experience-startups-founded-2021)

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