# Wati: Information technology & services, Kuala Lumpur, Malaysia

> Wati: Wati is a global conversational commerce platform that specializes in WhatsApp Business API solutions. Based in Kuala Lumpur, Malaysia. Founded 2020.

Source: https://millionrounds.com/startup/wati (Millionrounds; every figure on the page links to its filing or article)

Malaysia · [Information technology & services startup](https://millionrounds.com/companies)

# Wati

Wati is a global conversational commerce platform that specializes in WhatsApp Business API solutions.

Email

Funding reported Last round: Series B

Information technology & services Kuala Lumpur, Malaysia

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Company summary

- **Founded:** 2020 6 years old
- **Team:** 250 201 to 1,000 people
- **Funding reported:** 31.3M as listed, currency not stated
- **Last round:** Series B Oct 2022

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Wati has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Wati

Wati is a global conversational commerce platform that specializes in WhatsApp Business API solutions.

Founded in 2019 and headquartered in Hong Kong, Wati serves over 8,000 businesses across more than 100 countries. The company focuses on helping small and medium-sized businesses (SMBs) automate and enhance customer communication through its user-friendly tools. Wati offers a suite of services, including a shared inbox for team collaboration, a no-code AI chatbot builder, and broadcast messaging for targeted marketing campaigns. Its intelligent automation features streamline customer support and sales workflows, while AI-driven insights optimize engagement strategies. Wati's solutions are designed to transform WhatsApp into a powerful platform for marketing, sales, and support, enabling businesses to connect with their customers effectively and efficiently.

## What company datasets say Wati raised

Funding, as reported

Reported in all **31.3M** in the source's currency

Rounds **3**

Last round **Series B**

Last round size **23M**

Last round date **Oct 2022**

Investors listed **8**

## Founders and team

From Wati's own website: 2 on the team.

- **Abdusalam Ep** CTO
- **Belal Abdulkareem** Marketing Manager

## The company, in detail

What they build

Known for

health care no-code chatbot builder multi-country whatsapp support customer satisfaction user experience multi-agent collaboration tools scalable lead qualification consumers cpaas customer engagement sales support customer data analytics chatbots cloud marketing

Built with from their website

Microsoft Azure Monitor Adobe Marketo Engage Contact Form 7 Google Tag Manager Canva Google Sheets WebRTC WordPress.org Salesforce CRM Analytics HREF Lang

+8 more

AWS Trusted Advisor PWA Paypal CallMiner Eureka Google Cloud WOW Microsoft PowerPoint Google Cloud Run

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, 51321, SIC 7375, 7372, 7371
- **Region:** Federal Territory of Kuala Lumpur
- **Part of:** Clare.AI
- **Revenue:** 9.6M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/wati-whatsapp-team-inbox)

## Information technology & services in Malaysia

Startups like it

- [**CARSOME** Petaling Jaya · founded 2015 *Raised*](https://millionrounds.com/company/carsome)
- [**JurisTech** Kuala Lumpur · founded 2003](https://millionrounds.com/startup/juristech)
- [**Radius Southeast Asia** Kuala Lumpur · founded 2016](https://millionrounds.com/startup/radius-southeast-asia)
- [**Cleartax APAC** Kuala Lumpur](https://millionrounds.com/startup/cleartax-apac)
- [**Chaintope Malaysia Sdn. Bhd.** Kuala Lumpur · founded 2017](https://millionrounds.com/startup/chaintope-malaysia-sdn-bhd)
- [**xNebula Technology (Malaysia) Sdn Bhd** Bayan Lepas · founded 2023](https://millionrounds.com/startup/xnebula-technology-malaysia-sdn-bhd)
- [**WOO** founded 2019](https://millionrounds.com/startup/woo-5)
- [**Razer Malaysia** Kuala Lumpur · founded 2000](https://millionrounds.com/startup/razer-malaysia)

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