# TWIN: Information technology & services, Middletown, Russia

> TWIN: TWIN is an omnichannel communications platform designed for businesses, focusing on automating customer interactions through AI-powered voice and chat...

Source: https://millionrounds.com/startup/twin-5 (Millionrounds; every figure on the page links to its filing or article)

Russia · [Information technology & services startup](https://millionrounds.com/companies)

# TWIN

TWIN is an omnichannel communications platform designed for businesses, focusing on automating customer interactions through AI-powered voice and chat agents.

Funding reported Last round: Seed

Information technology & services Middletown, Russia

Company summary

- **Founded:** 2016 10 years old
- **Team:** 68 51 to 200 people
- **Funding reported:** 120M as listed, currency not stated
- **Last round:** Seed Jul 2021

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for TWIN has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About TWIN

TWIN is an omnichannel communications platform designed for businesses, focusing on automating customer interactions through AI-powered voice and chat agents.

The platform offers a range of tools, including chat tools, messaging campaigns, and a website widget, all aimed at enhancing customer engagement efficiently and cost-effectively. The company, operating under Uralinnovation LLC, has been developing its product since 2016 and positions itself as a leader in the Russian AI-agent market while expanding its reach internationally. TWIN provides services such as the development and deployment of AI agents, integration with various business systems, and automation of service workflows. Its product lineup includes TWIN.VoiceAIAgent, TWIN.ChatAIAgent, TWIN.Chat, TWIN.Message, TWIN.Site, and TWIN-GPT, catering to businesses in sales, marketing, and customer support.

## What company datasets say TWIN raised

Funding, as reported

Reported in all **120M** in the source's currency

Rounds **1**

Last round **Seed**

Last round size **180k**

Last round date **Jul 2021**

Investors listed **1**

## The company, in detail

What they build

Known for

customer engagement chatgpt white label solutions enterprises ai for hospitality nps improvement information technology & services cloud computing enterprise software api integration on-premise deployment crm chatbot development ai-powered communication customer feedback analysis white label crm

Built with from their website

Google Tag Manager WordPress.org Atlassian Google Workspace CloudFlare Viewport Meta WebVisor Bitrix24 Selectel Hosting PostgreSQL

+8 more

Google Meet CloudFlare CDN MySQL Mobile Friendly Open Graph Ruby On Rails Facebook Pixel Ruby

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, 513210, SIC 7375, 7372
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/twin)

## Information technology & services in Russia

Startups like it

- [**YouDo** Moscow · founded 2011 *Raised*](https://millionrounds.com/company/youdo)
- [**Roistat** founded 2014 *Raised*](https://millionrounds.com/company/roistat)
- [**mom.life** founded 2015 *Raised*](https://millionrounds.com/company/mom-life)
- [**Broniboy** Krasnodar · founded 2017](https://millionrounds.com/startup/broniboy)
- [**IXcellerate. Data centers in Russia** Москва · founded 2012](https://millionrounds.com/startup/ixcellerate-data-centers-in-russia)
- [**GoodsForecast** Moscow · founded 2013](https://millionrounds.com/startup/goodsforecast)
- [**Celsus** founded 2018](https://millionrounds.com/startup/celsus)
- [**KonnektU** founded 2016](https://millionrounds.com/startup/konnektu)

## Is this your company?

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