# TeamSupport: Information technology & services, Dallas, United States

> TeamSupport: TeamSupport is an American software company founded in 2008, specializing in a cloud-based, AI-native post-sales customer operations platform...

Source: https://millionrounds.com/startup/teamsupport (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# TeamSupport

TeamSupport is an American software company founded in 2008, specializing in a cloud-based, AI-native post-sales customer operations platform tailored for B2B companies.

Funding reported Last round: Private equity

Information technology & services Dallas, United States

Company summary

- **Founded:** 2008 18 years old
- **Team:** 64 51 to 200 people
- **Funding reported:** $1.3M in dollars
- **Last round:** Private equity Jul 2018

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for TeamSupport has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About TeamSupport

TeamSupport is an American software company founded in 2008, specializing in a cloud-based, AI-native post-sales customer operations platform tailored for B2B companies.

Its primary focus is on sectors such as SaaS, technology, telecom, and manufacturing. Headquartered in Dallas, Texas, with additional offices in Denver and Cape Town, TeamSupport aims to enhance collaboration around customer interactions and eliminate internal silos. The company offers an all-in-one Customer Service Platform that integrates customer support, success management, engagement tools, and analytics. Key features include an account-level view that connects all communications to customer accounts, a proprietary Customer Distress Index® for identifying at-risk accounts, and AI capabilities that streamline processes for support agents. TeamSupport is designed for growing B2B companies, particularly in the SaaS sector, and serves a range of business sizes from small to midsize and enterprise-level organizations.

## What company datasets say TeamSupport raised

Funding, as reported

Reported in all **$1.3M** in dollars

Rounds **2**

Last round **Private equity**

Last round date **Jul 2018**

Investors listed **2**

SEC Form D **$1.3M sold, 1 filing, last Jun 2014**

## Founders and team

From TeamSupport's own website and the SEC filings it signed: 1 founder, 5 on the team.

**Eric Harrington** Co-Founder

- **Grant Stanis** CEO
- **Hélène Vincent** Chief Revenue Officer
- **Jonathan Lapinsky** Chief Product Officer
- **Nichole Herran** Director of Customer Support
- **Robert C. Johnson** Executive Officer i

## On a portfolio page

Investors who name them

- [TIA Ventures](https://millionrounds.com/fund/tia-ventures)

Each firm lists TeamSupport on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.

## The company, in detail

What they build

Known for

customer engagement chatbots manufacturing enterprises customer support software messaging live chat information technology & services support community forums support process automation customer lifecycle management enterprise software information technology software as a service support for complex accounts crm bug tracking

Built with from their website

HubSpot Sales Hub Google Tag Manager Amazon CloudFront WordPress.org Google Cloud Flow Font Awesome Apache MailChimp Google Workspace

+8 more

CloudFlare Max Mega Menu Viewport Meta Angular Material EWWW Image Optimizer Site Kit SVG Support Hubspot

- **Sector:** Information technology & services
- **Industry code:** NAICS 54161, 513210, SIC 7375, 7372
- **Region:** Texas
- **Revenue:** $8.5M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/teamsupport)

## Information technology & services in United States

Startups like it

- [**Databricks** San Francisco · founded 2013 *Raised*](https://millionrounds.com/company/databricks)
- [**Waymo** Mountain View · founded 2009 *Raised*](https://millionrounds.com/company/waymo)
- [**Crusoe** Denver · founded 2018 *Raised*](https://millionrounds.com/company/crusoe)
- [**Cursor** San Francisco · founded 2017 *Raised*](https://millionrounds.com/company/cursor)
- [**Thinking Machines Lab** San Francisco *Raised*](https://millionrounds.com/company/thinking-machines-lab)
- [**Cognition** San Francisco *Raised*](https://millionrounds.com/company/cognition)
- [**Polymarket** New York · founded 2020 *Raised*](https://millionrounds.com/company/polymarket)
- [**Harvey** San Francisco · founded 2022 *Raised*](https://millionrounds.com/company/harvey)

## Is this your company?

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