# Symend: Information technology & services, Calgary, Canada

> Symend: Symend is a Canadian Software-as-a-Service (SaaS) company based in Calgary, Alberta, founded in 2016. Based in Calgary, Canada. Founded 2016.

Source: https://millionrounds.com/startup/symend (Millionrounds; every figure on the page links to its filing or article)

Canada · [Information technology & services startup](https://millionrounds.com/companies)

# Symend

Symend is a Canadian Software-as-a-Service (SaaS) company based in Calgary, Alberta, founded in 2016.

Funding reported Last round: Undisclosed round

Information technology & services Calgary, Canada

Company summary

- **Founded:** 2016 10 years old
- **Team:** 85 51 to 200 people
- **Funding reported:** 150.8M as listed, currency not stated
- **Last round:** Undisclosed round Nov 2022

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Symend has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Symend

Symend is a Canadian Software-as-a-Service (SaaS) company based in Calgary, Alberta, founded in 2016.

The company specializes in Conscious Engagement and Behavioral Science Collections, focusing on enhancing digital customer engagement in the debt recovery and collections sectors. Symend combines applied behavioral science, artificial intelligence, and machine learning to create personalized digital experiences that foster strong customer relationships and improve financial performance. The core offering of Symend is its Behavioral Engagement Platform, a no-code solution designed to integrate behavioral science into enterprise strategies. This platform helps businesses reduce consumer churn, improve recovery rates, and enhance operational efficiency. Key features include predictive analytics, hyper-personalized engagement journeys, and self-serve tools for customers. Symend serves complex global enterprises across various industries, including telecommunications, financial services, utilities, and media, with a significant presence in North America and Latin America. The company has raised approximately $150 million in funding and has positively impacted over 10 million at-risk customers.

## What company datasets say Symend raised

Funding, as reported

Reported in all **150.8M** in the source's currency

Rounds **8**

Last round **Undisclosed round**

Last round size **40M**

Last round date **Nov 2022**

Investors listed **17**

## Founders and team

From Symend's own website: 2 founders, 1 on the team.

**Hanif Joshaghani** Co-Founder & CEO

**Tiffany Kaminsky** Co-Founder & Chief Revenue Officer

- **Nurez Khimji** Chief Financial Officer

Advisers *Peh Keong Teh*

## On 4 portfolio pages

Investors who name them

- [Ignition Partners](https://millionrounds.com/fund/ignition-partners)
- [Plaza Ventures](https://millionrounds.com/fund/plaza-ventures)
- [Angels of Many](https://millionrounds.com/fund/angels-of-many)
- [Cliffbrake Corporation](https://millionrounds.com/fund/cliffbrake-corporation)

Each firm lists Symend on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.

## The company, in detail

What they build

Known for

behavioral nudges customer satisfaction customer response targeted communication customer engagement ai and psychology in collections ai-driven customer psychology ai collections recovery rates personalized debt recovery behavioral science debt recovery enterprises ai-driven recovery optimization debt management churn reduction customer psychology modeling

Built with from their website

GitHub Actions Azure Devops Google Tag Manager Amazon CloudFront Canva dbt Atlassian LlamaIndex Google Ads YouTube

+8 more

Google Workspace Viewport Meta Copilot Sqlalchemy Vite Atlassian Confluence Webflow Hosting OpenAI

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, 513210, SIC 7322
- **Region:** Alberta
- **Revenue:** 35M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/symend)

## Information technology & services in Canada

Startups like it

- [**Cohere** Toronto · founded 2019 *Raised*](https://millionrounds.com/company/cohere)
- [**Hopper** Montreal · founded 2007 *Raised*](https://millionrounds.com/company/hopper)
- [**Top Hat** Toronto · founded 2009 *Raised*](https://millionrounds.com/company/top-hat)
- [**neuvoo** Montreal · founded 2011 *Raised*](https://millionrounds.com/company/neuvoo)
- [**TrackTik** Montreal · founded 2010 *Raised*](https://millionrounds.com/company/tracktik)
- [**Elastic Path** Vancouver · founded 2000 *Raised*](https://millionrounds.com/company/elastic-path)
- [**Benevity** Calgary · founded 2008 *Raised*](https://millionrounds.com/company/benevity)
- [**gaiia** Montreal · founded 2023 *Raised*](https://millionrounds.com/company/gaiia)

## Is this your company?

Add your raise, your deck and your story, and put Symend in front of investors. Or tell us what we have wrong.

[List your startup](https://millionrounds.com/list-your-startup)[Send a correction](https://millionrounds.com/corrections)