# respond.io: Information technology & services, Kuala Lumpur, Malaysia

> respond.io: respond.io is an AI-powered customer conversation platform that brings together customer touchpoints and CRM data in a unified team inbox.

Source: https://millionrounds.com/startup/respond-io-3 (Millionrounds; every figure on the page links to its filing or article)

Malaysia · [Information technology & services startup](https://millionrounds.com/companies)

# respond.io

respond.io is an AI-powered customer conversation platform that brings together customer touchpoints and CRM data in a unified team inbox.

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Funding reported Last round: Series B

Information technology & services Kuala Lumpur, Malaysia

Company summary

- **Founded:** 2017 9 years old
- **Team:** 170 51 to 200 people
- **Funding reported:** 73.1M as listed, currency not stated
- **Last round:** Series B Jun 2026

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for respond.io has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About respond.io

respond.io is an AI-powered customer conversation platform that brings together customer touchpoints and CRM data in a unified team inbox.

It features built-in AI Agents to enhance customer communication and streamline workflow automation. The platform also includes native lead management tools for effective tracking and handling of leads. With its Conversation-Led GrowthTM framework, respond.io manages the entire customer journey across various channels, ensuring continuity in conversations even when customers switch between them. It supports multiple communication methods, including WhatsApp Business Calls, Messenger Calls, VoIP, messages, and emails, all within the same thread. This allows teams to maintain seamless interactions with customers, regardless of the channel used.

## What company datasets say respond.io raised

Funding, as reported

Reported in all **73.1M** in the source's currency

Last round **Series B**

Last round size **62.5M**

Last round date **Jun 2026**

## The company, in detail

What they build

Known for

customer conversation management click to chat ads customer engagement customer journey visibility messaging strategy transformation marketing mobile communication real-time messaging computer & network security business messaging contact management enterprises website chat lead capture digital customer interaction message routing

Built with from their website

GitHub Actions Google Cloud Dialogflow Wistia Pendo. Salesforce CRM Google Tag Manager HREF Lang AWS Trusted Advisor Respond React Native

+8 more

PWA Correos Tailwind CSS Google Cloud GitHub Google Workspace CloudFlare Viewport Meta

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, 51321, SIC 7375, 7372
- **Region:** Federal Territory of Kuala Lumpur
- **Revenue:** 35M a year, as listed

## Information technology & services in Malaysia

Startups like it

- [**CARSOME** Petaling Jaya · founded 2015 *Raised*](https://millionrounds.com/company/carsome)
- [**JurisTech** Kuala Lumpur · founded 2003](https://millionrounds.com/startup/juristech)
- [**Radius Southeast Asia** Kuala Lumpur · founded 2016](https://millionrounds.com/startup/radius-southeast-asia)
- [**Cleartax APAC** Kuala Lumpur](https://millionrounds.com/startup/cleartax-apac)
- [**Chaintope Malaysia Sdn. Bhd.** Kuala Lumpur · founded 2017](https://millionrounds.com/startup/chaintope-malaysia-sdn-bhd)
- [**xNebula Technology (Malaysia) Sdn Bhd** Bayan Lepas · founded 2023](https://millionrounds.com/startup/xnebula-technology-malaysia-sdn-bhd)
- [**WOO** founded 2019](https://millionrounds.com/startup/woo-5)
- [**Razer Malaysia** Kuala Lumpur · founded 2000](https://millionrounds.com/startup/razer-malaysia)

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