# Omilia: Information technology & services, Larnaca, Cyprus

> Omilia: Omilia is an enterprise Agentic CX company founded in 2002 and based in Larnaca, Cyprus. Based in Larnaca, Cyprus. Founded 2002.

Source: https://millionrounds.com/startup/omilia-2 (Millionrounds; every figure on the page links to its filing or article)

Cyprus · [Information technology & services startup](https://millionrounds.com/companies)

# Omilia

Omilia is an enterprise Agentic CX company founded in 2002 and based in Larnaca, Cyprus.

Funding reported Last round: Private equity

Information technology & services Larnaca, Cyprus

Company summary

- **Founded:** 2002 24 years old
- **Team:** 450 201 to 1,000 people
- **Funding reported:** 20M as listed, currency not stated
- **Last round:** Private equity May 2020

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Omilia has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Omilia

Omilia is an enterprise Agentic CX company founded in 2002 and based in Larnaca, Cyprus.

The company specializes in Natural Language Understanding (NLU) enabled conversational AI, automating customer service across voice and chat channels. With over two decades of innovation, Omilia powers more than 1 billion conversations in 30 languages, offering a human-like interaction experience that enhances customer engagement. The core offering is the DiaManT® Dialog Management platform, a cloud-based solution that supports unrestricted natural language dialogue. This platform integrates various communication channels, including call centers, web chat, mobile apps, SMS, and email. Key features include a conversational voice platform, voice biometrics for secure authentication, omni-channel self-service, and generative AI for enhanced automation. Omilia serves large enterprises in industries such as banking, insurance, retail, and telecommunications, with notable clients including Capital One, Taco Bell, and Vodafone. The company operates in over 17 countries and is recognized in industry reports like Gartner’s Magic Quadrant.

## What company datasets say Omilia raised

Funding, as reported

Reported in all **20M** in the source's currency

Rounds **1**

Last round **Private equity**

Last round size **67M**

Last round date **May 2020**

Investors listed **1**

## Founders and team

From Omilia's own website: 2 founders.

**Dimitris Vassos** Chief Executive Officer & Co-Founder

**John Nikolaidis** Chief Commercial Officer and Founding Partner

## The company, in detail

What they build

Known for

ai integration ai voice recognition speaker change detection contact center security health care workforce optimization workforce ai ai task completion customer satisfaction customer service automation ai call security consumers ai security certifications customer engagement ai for government services ai virtual agents

Built with from their website

Microsoft Azure Monitor Articulate 360 Jira Service Management Docker Varonis GDPR Patterns Amazon SES Asterisk Tableau ACL AWS Trusted Advisor

+8 more

Atlassian VLAN Google Cloud Flow C/C++ MailChimp Google Workspace Gem

- **Sector:** Information technology & services
- **Industry code:** NAICS 51321, 541512, SIC 7375, 7372, 7371
- **Region:** Larnaca
- **Revenue:** 76.1M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/omilia)

## Information technology & services in Cyprus

Startups like it

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- [**BridgerPay** Limassol · founded 2019](https://millionrounds.com/startup/bridgerpay)
- [**Spotware Systems** Limassol · founded 2010](https://millionrounds.com/startup/spotware-systems)
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- [**Fibery** Egkomi · founded 2017](https://millionrounds.com/startup/fibery-2)

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