# neuron7.ai: Information technology & services, San Jose, United States

> neuron7.ai: Neuron7.ai is an enterprise software company based in San Jose, California, founded in 2020. Based in San Jose, United States. Founded 2020.

Source: https://millionrounds.com/startup/neuron7-ai (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# neuron7.ai

Neuron7.ai is an enterprise software company based in San Jose, California, founded in 2020.

Funding reported Last round: Undisclosed round

Information technology & services San Jose, United States

Company summary

- **Founded:** 2020 6 years old
- **Team:** 140 51 to 200 people
- **Funding reported:** $44M in dollars
- **Last round:** Undisclosed round Mar 2024

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for neuron7.ai has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About neuron7.ai

Neuron7.ai is an enterprise software company based in San Jose, California, founded in 2020.

The company specializes in Service Resolution Intelligence, offering AI agents that provide turn-by-turn guidance to resolve complex technical issues in field service, technical support, and customer service environments. Their core product, the Smart Resolution Hub (also known as Neuro), aggregates expert knowledge and data from thousands of products, achieving over 90% resolution accuracy and delivering answers in seconds. It integrates seamlessly with existing workflows, including ServiceNow, Salesforce, and Microsoft Dynamics. Neuron7.ai serves enterprise service organizations and Fortune 1000 companies across various industries, including medical devices, industrial equipment, and high-tech manufacturing. Their platform utilizes generative AI and custom service large language models to diagnose and resolve issues, guiding users through diagnostic and repair procedures. The company focuses on enhancing self-service capabilities and improving operational outcomes in intricate service and repair operations. With strategic partnerships and a strong funding background, Neuron7.ai is positioned to support teams in resolving issues efficiently from day one.

## What company datasets say neuron7.ai raised

Funding, as reported

Reported in all **$44M** in dollars

Rounds **3**

Last round **Undisclosed round**

Last round size **$44M**

Last round date **Mar 2024**

Investors listed **4**

SEC Form D **$45M sold, 1 filing, last Oct 2024**

## Founders and team

From neuron7.ai's own website: 2 founders, 4 on the team.

**Niken Patel** Co-founder and CEO

**Vinay Saini** Co-founder and Head of Customer and Product Delivery

- **Amit Verma** Head of Engineering
- **John Garrison** VP of Sales, East
- **Kenneth Bycoff** VP of Sales, West
- **Naga Praveen Kumar Vutukuri** Head of Customer Success

## On a portfolio page

Investors who name them

- [Smith Point Capital](https://millionrounds.com/fund/smith-point-capital)

Each firm lists neuron7.ai on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.

## The company, in detail

What they build

Known for

ai resolution platform health care diagnostic ai customer satisfaction ai in industrial support service intelligence customer service automation ai for support success ai knowledge base complex product support service tier levels high tech knowledge management ai smart resolution hub manufacturing ai for high tech support

Built with from their website

Microsoft Azure Monitor ServiceNow Docker Google Tag Manager Faiss Salesforce Service Cloud Amazon CloudFront Kubeflow Tableau UserWay

+8 more

Seaborn Health Care AWS Trusted Advisor Atlassian LlamaIndex CallMiner Eureka Google Cloud Lever QuickBooks

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, 513210, SIC 7375, 7372
- **Region:** California
- **Revenue:** $14M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/neuron7-ai)

## Information technology & services in United States

Startups like it

- [**Databricks** San Francisco · founded 2013 *Raised*](https://millionrounds.com/company/databricks)
- [**Waymo** Mountain View · founded 2009 *Raised*](https://millionrounds.com/company/waymo)
- [**Crusoe** Denver · founded 2018 *Raised*](https://millionrounds.com/company/crusoe)
- [**Cursor** San Francisco · founded 2017 *Raised*](https://millionrounds.com/company/cursor)
- [**Thinking Machines Lab** San Francisco *Raised*](https://millionrounds.com/company/thinking-machines-lab)
- [**Cognition** San Francisco *Raised*](https://millionrounds.com/company/cognition)
- [**Polymarket** New York · founded 2020 *Raised*](https://millionrounds.com/company/polymarket)
- [**Harvey** San Francisco · founded 2022 *Raised*](https://millionrounds.com/company/harvey)

## Is this your company?

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