# Kaizo: Information technology & services, Amsterdam, Netherlands

> Kaizo: Kaizo is an Amsterdam-based startup founded in 2018 that offers an AI-powered, gamified Workforce Performance Management (WPM) platform tailored for...

Source: https://millionrounds.com/startup/kaizo (Millionrounds; every figure on the page links to its filing or article)

Netherlands · [Information technology & services startup](https://millionrounds.com/companies)

# Kaizo

Kaizo is an Amsterdam-based startup founded in 2018 that offers an AI-powered, gamified Workforce Performance Management (WPM) platform tailored for customer support teams.

Funding reported Last round: Seed

Information technology & services Amsterdam, Netherlands

Company summary

- **Founded:** 2018 8 years old
- **Team:** 31 11 to 50 people
- **Funding reported:** 7M as listed, currency not stated
- **Last round:** Seed Jun 2021

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Kaizo has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Kaizo

Kaizo is an Amsterdam-based startup founded in 2018 that offers an AI-powered, gamified Workforce Performance Management (WPM) platform tailored for customer support teams.

This all-in-one B2B SaaS solution integrates with major CRM systems like Zendesk and Salesforce, providing tools for Auto QA, Performance Insights, AI Coaching, and Samur AI. By applying game mechanics to non-game contexts, Kaizo motivates agents and analyzes real-time data to deliver actionable insights for data-driven decision-making. The company has experienced significant growth, serving over 70,000 users and achieving a 650% increase in customers since its inception. Kaizo is recognized as one of the top 10 rated customer support apps on the Zendesk App Marketplace, reflecting its commitment to enhancing operational efficiency, team retention, and customer satisfaction. Headquartered in Amsterdam, Kaizo has raised $7 million in funding and operates with a team of 11 to 50 employees.

## What company datasets say Kaizo raised

Funding, as reported

Reported in all **7M** in the source's currency

Rounds **2**

Last round **Seed**

Last round size **6.8M**

Last round date **Jun 2021**

Investors listed **10**

## The company, in detail

What they build

Known for

customer satisfaction user experience data science staff retention information technology & services zendesk saas performance management customer support nlp artificial intelligence analytics customer service ai zendesk app software development

Built with from their website

GitHub Actions Google Tag Manager Salesforce Service Cloud WordPress.org Google Cloud Clayful Clarity SDM Font Awesome Elementor Google Workspace

+8 more

CloudFlare Viewport Meta MongoDB Google Cloud BigQuery Hubspot Amazon S3 Hello Elementor AI

- **Sector:** Information technology & services
- **Industry code:** NAICS 513210, SIC 7372
- **Region:** North Holland
- **Revenue:** 2.3M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/kaizo)

## Information technology & services in Netherlands

Startups like it

- [**OWNER** Emmen · founded 2018 *Raised*](https://millionrounds.com/company/owner)
- [**Framer** Amsterdam · founded 2014 *Raised*](https://millionrounds.com/company/framer)
- [**Mews** Amsterdam · founded 2012 *Raised*](https://millionrounds.com/company/mews)
- [**Toloka** Amsterdam · founded 2014 *Raised*](https://millionrounds.com/company/toloka)
- [**Tebi** Amsterdam *Raised*](https://millionrounds.com/company/tebi)
- [**Ohpen** Amsterdam · founded 2009 *Raised*](https://millionrounds.com/company/ohpen)
- [**Silverflow** Amsterdam · founded 2019 *Raised*](https://millionrounds.com/company/silverflow)
- [**Polars** Amsterdam · founded 2020 *Raised*](https://millionrounds.com/company/polars)

## Is this your company?

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