# Gladly: Computer, Millbrae, United States

> Gladly: Gladly is reinventing customer service with a customer service platform. Based in Millbrae, United States. Founded 2015.

Source: https://millionrounds.com/startup/gladly-2 (Millionrounds; every figure on the page links to its filing or article)

United States · [Computer startup](https://millionrounds.com/companies)

# Gladly

Gladly is reinventing customer service with a customer service platform.

Funding reported Last round: Undisclosed round

Computer Millbrae, United States

Company summary

- **Founded:** 2015 11 years old
- **Team:** 101 51 to 200 people
- **Funding reported:** $168M in dollars
- **Last round:** Undisclosed round Dec 2022

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Gladly has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## What company datasets say Gladly raised

Funding, as reported

Reported in all **$168M** in dollars

Rounds **6**

Last round **Undisclosed round**

Last round date **Dec 2022**

Investors listed **9**

## Founders and team

From Gladly's own website: 8 on the team.

- **Charlie Besecker** CEO
- **Ali Fazal** Chief Marketing Officer
- **Andy D'Amato** Chief Revenue Officer
- **Todd Rakow** Chief Financial Officer
- **Candice Carvalho** VP of Finance
- **Eliza Wiraatmadja** VP Services and Delivery
- **Mel MacAlister** VP of Customer Success
- **Joseph Ansanelli** Cofounder and Executive Chairman

## On 3 portfolio pages

Investors who name them

- [Glynn Capital Management](https://millionrounds.com/fund/glynn-capital)
- [Notable Capital](https://millionrounds.com/fund/notable-capital)
- [Western Technology Investment](https://millionrounds.com/fund/wti)

Each firm lists Gladly on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.

## Computer in United States

Startups like it

- [**Cyence** San Mateo · founded 2001 *Raised*](https://millionrounds.com/company/cyence)
- [**CentralSquare** Lake Mary · founded 2018](https://millionrounds.com/startup/centralsquare)
- [**Coherent Logix** West Lake Hills · founded 2005](https://millionrounds.com/startup/coherent-logix)
- [**PlexTrac** Boise · founded 2016](https://millionrounds.com/startup/plextrac)
- [**Edge Impulse** San Diego · founded 2019](https://millionrounds.com/startup/edge-impulse)
- [**RealDefense** Pasadena · founded 2017](https://millionrounds.com/startup/realdefense)
- [**Narwhal Technologies** Mountain View · founded 2016](https://millionrounds.com/startup/narwhal-technologies)
- [**Point Broadband** Opelika · founded 2016](https://millionrounds.com/startup/point-broadband)

## Is this your company?

Add your raise, your deck and your story, and put Gladly in front of investors. Or tell us what we have wrong.

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