# Delighted: Information technology & services, Provo, United States

> Delighted: Delighted is a customer experience (CX) software company founded in 2013. Based in Provo, United States. Founded 2013.

Source: https://millionrounds.com/startup/delighted (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# Delighted

Delighted is a customer experience (CX) software company founded in 2013.

Funding reported Last round: Series B

Information technology & services Provo, United States

Company summary

- **Founded:** 2013 13 years old
- **Team:** 33 11 to 50 people
- **Funding reported:** - none reported
- **Last round:** Series B Feb 2019

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Delighted has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Delighted

Delighted is a customer experience (CX) software company founded in 2013.

It provides a self-serve experience management platform that helps businesses gather real-time feedback from customers, employees, and products. Originally based in Palo Alto, California, Delighted is now headquartered in Provo, Utah, following its acquisition by Qualtrics in 2018. The company serves over 10,000 organizations globally, including notable brands in ecommerce, technology, startups, and nonprofits. Delighted offers a range of survey tools and analytics designed to capture feedback at various touchpoints. Its core product is a turnkey experience management platform that allows users to deploy surveys quickly. Key offerings include a Survey Maker for custom surveys, a comprehensive CX solution, and specialized NPS software. The platform features pre-built survey templates and built-in analytics for immediate feedback analysis, making it suitable for mid-market and entry-level organizations focused on customer experience metrics.

## What company datasets say Delighted raised

Funding, as reported

The last round reported **Series B** Feb 2019

Last round date **Feb 2019**

## On a portfolio page

Investors who name them

- [A.Capital Ventures](https://millionrounds.com/fund/a-capital-ventures)

Each firm lists Delighted on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.

## The company, in detail

What they build

Known for

user experience consumers customer segmentation by properties enterprises multilingual surveys survey software & customer feedback technology customer journey mapping information technology & services automated feedback routing slack integration feedback loop automation enterprise software webhooks integration information technology open-ended response analysis nonprofit

Built with from their website

Adobe Marketo Engage Amazon SES Google Tag Manager Amazon CloudFront WordPress.org HREF Lang Google Workspace Viewport Meta Amazon Simple Email Service Google Sign-In

+8 more

New Relic Google Meet Google Identity Services APIs MySQL Mobile Friendly LucidChart Amazon Route 53 Slack

- **Sector:** Information technology & services
- **Industry code:** NAICS 54161, 513210, SIC 7375, 7372
- **Region:** Utah
- **Part of:** Silver Lake
- **Revenue:** $4.5M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/delighted)

## Information technology & services in United States

Startups like it

- [**Databricks** San Francisco · founded 2013 *Raised*](https://millionrounds.com/company/databricks)
- [**Waymo** Mountain View · founded 2009 *Raised*](https://millionrounds.com/company/waymo)
- [**Crusoe** Denver · founded 2018 *Raised*](https://millionrounds.com/company/crusoe)
- [**Cursor** San Francisco · founded 2017 *Raised*](https://millionrounds.com/company/cursor)
- [**Thinking Machines Lab** San Francisco *Raised*](https://millionrounds.com/company/thinking-machines-lab)
- [**Cognition** San Francisco *Raised*](https://millionrounds.com/company/cognition)
- [**Polymarket** New York · founded 2020 *Raised*](https://millionrounds.com/company/polymarket)
- [**Harvey** San Francisco · founded 2022 *Raised*](https://millionrounds.com/company/harvey)

## Is this your company?

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