# Cyara: Information technology & services, Austin, United States

> Cyara: Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across...

Source: https://millionrounds.com/startup/cyara (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# Cyara

Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across various channels, including voic

Funding reported Last round: Private equity

Information technology & services Austin, United States

Company summary

- **Founded:** 2006 20 years old
- **Team:** 350 201 to 1,000 people
- **Funding reported:** $375M in dollars
- **Last round:** Private equity Jan 2022

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Cyara has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Cyara

Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across various channels, including voic

e, digital, messaging, and conversational AI. Founded in 2006 and headquartered in Redwood City, California, Cyara has additional offices in Austin, London, and Melbourne. The company's core offering is the AI-led CX Transformation Platform, which automates the testing, monitoring, and optimization of customer interactions throughout the CX software development lifecycle. Key features include automated testing and monitoring of customer journeys, continuous CX assurance, and full lifecycle support. Cyara handles over 350 million customer journeys annually across more than 135 countries, significantly enhancing productivity in IVR development. Cyara primarily serves global enterprises and leading brands in industries such as telecommunications, financial services, government, retail, and travel. The company is dedicated to helping enterprises deliver flawless customer experiences while reducing costs and accelerating innovation.

## What company datasets say Cyara raised

Funding, as reported

Reported in all **$375M** in dollars

Rounds **2**

Last round **Private equity**

Last round size **$350M**

Last round date **Jan 2022**

Investors listed **3**

## Founders and team

From Cyara's own website: 1 on the team.

- **Alok Kulkarni** Non-Executive Chairman

Advisers *Vikram Verma*

## The company, in detail

What they build

Known for

customer interaction testing health care service performance testing telecom infrastructure monitoring multi-channel assurance ai-driven defect detection functional testing customer journey analytics call quality monitoring customer journey monitoring customer experience assurance multichannel testing automated testing automated cx assurance ai-powered defect detection testcase automation

Built with from their website

Microsoft Azure Monitor GitHub Actions Google Cloud Dialogflow Articulate 360 Adobe Marketo Engage Docker Adobe Amazon SES Amazon DynamoDB WebRTC

+8 more

Salesforce CRM Analytics Salesforce Marketing Cloud AWS Trusted Advisor Atlassian Palo Alto Prisma Cloud Google Cloud Camtasia Microsoft PowerPoint

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, 51321, SIC 7375, 7372
- **Region:** Texas
- **Revenue:** $75M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/cyara)

## Information technology & services in United States

Startups like it

- [**Databricks** San Francisco · founded 2013 *Raised*](https://millionrounds.com/company/databricks)
- [**Waymo** Mountain View · founded 2009 *Raised*](https://millionrounds.com/company/waymo)
- [**Crusoe** Denver · founded 2018 *Raised*](https://millionrounds.com/company/crusoe)
- [**Cursor** San Francisco · founded 2017 *Raised*](https://millionrounds.com/company/cursor)
- [**Thinking Machines Lab** San Francisco *Raised*](https://millionrounds.com/company/thinking-machines-lab)
- [**Cognition** San Francisco *Raised*](https://millionrounds.com/company/cognition)
- [**Polymarket** New York · founded 2020 *Raised*](https://millionrounds.com/company/polymarket)
- [**Harvey** San Francisco · founded 2022 *Raised*](https://millionrounds.com/company/harvey)

## Is this your company?

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