# CustomerMatrix: Information technology & services, New York, United States

> CustomerMatrix: CustomerMatrix is a New York-based software company specializing in cognitive computing and AI-powered CRM intelligence.

Source: https://millionrounds.com/startup/customermatrix (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# CustomerMatrix

CustomerMatrix is a New York-based software company specializing in cognitive computing and AI-powered CRM intelligence.

Funding reported Last round: Series B

Information technology & services New York, United States

Company summary

- **Founded:** 2013 13 years old
- **Team:** 3 1 to 10 people
- **Funding reported:** $16M in dollars
- **Last round:** Series B Jan 2016

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for CustomerMatrix has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About CustomerMatrix

CustomerMatrix is a New York-based software company specializing in cognitive computing and AI-powered CRM intelligence.

The company has an R&D center in Paris and has previously operated in Asia. Its platform connects organizational data with customer-facing workflows, enabling companies to uncover insights, recommend actions, and identify hidden revenue opportunities without the need for additional infrastructure. The core offering of CustomerMatrix is a cognitive computing platform for CRM, which enhances existing CRM, contact center, and KYC workflows. The platform features capabilities such as data enrichment, relationship intelligence, and machine learning-based recommendations. It aims to improve sales and customer service outcomes by leveraging both structured and unstructured data. CustomerMatrix serves various industries, including banking, insurance, manufacturing, communications, and financial services, helping teams enhance customer knowledge, reduce churn, and identify upsell and cross-sell opportunities. Notable customers include Schneider Electric, Wolters Kluwer, Nexans, BNP Paribas, Societe Generale, and Allianz.

## What company datasets say CustomerMatrix raised

Funding, as reported

Reported in all **$16M** in dollars

Rounds **3**

Last round **Series B**

Last round size **$11M**

Last round date **Jan 2016**

Investors listed **4**

SEC Form D **$14M sold, 3 filings, last Jan 2016**

## Founders and team

From the SEC filings it signed: 1 on the team.

- **Guy Mounier** Executive Officer, Director i

On the board, as filed i *Francois Veron* *Philippe Chambadal*

## The company, in detail

What they build

Known for

enterprises information technology & services enterprise software information technology crm saas software artificial intelligence cognitive computing analytics machine learning software development sales computer software b2b sales automation

Built with from their website

GoDaddy Domains Amazon AWS GoDaddy Hosting

- **Sector:** Information technology & services
- **Region:** New York
- **Revenue:** $2.3M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/customer-matrix)

## Information technology & services in United States

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