# Cupenya: Information technology & services, Amsterdam, Netherlands

> Cupenya: Cupenya is a software company based in Amsterdam, specializing in incident management and customer support automation tools.

Source: https://millionrounds.com/startup/cupenya (Millionrounds; every figure on the page links to its filing or article)

Netherlands · [Information technology & services startup](https://millionrounds.com/companies)

# Cupenya

Cupenya is a software company based in Amsterdam, specializing in incident management and customer support automation tools.

Email

Funding reported Last round: Seed

Information technology & services Amsterdam, Netherlands

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Company summary

- **Founded:** 2013 13 years old
- **Team:** 2 1 to 10 people
- **Funding reported:** 850k as listed, currency not stated
- **Last round:** Seed Feb 2015

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Cupenya has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Cupenya

Cupenya is a software company based in Amsterdam, specializing in incident management and customer support automation tools.

Founded in 2013, it focuses on helping teams efficiently track, diagnose, and resolve customer issues. The company offers a Zendesk dashboard and an incident-management platform that consolidates incidents from various customer hotline and issue-tracking systems. Cupenya's services include operational process intelligence, which aims to reduce the mean time to resolution and enhance incident handling. Their tools feature automated triage and ticket resolution, as well as a self-service solution called the "Customer Story Board," which provides customers with access to common solutions around the clock. The company emphasizes benefits such as faster support, reduced duplicate tickets, and improved customer experience.

## What company datasets say Cupenya raised

Funding, as reported

Reported in all **850k** in the source's currency

Rounds **2**

Last round **Seed**

Last round size **600k**

Last round date **Feb 2015**

Investors listed **1**

## The company, in detail

What they build

Known for

incident lifecycle management performance analytics enterprises incident diagnostics information technology & services incident data analysis self service business process management ticket deflection enterprise software information technology software as a service real-time routing disparate system integration incident management workflow automation

Built with from their website

Typed.js Morphext Font Awesome Google Workspace CloudFlare Viewport Meta Google Meet CloudFlare CDN Google Font API Cloudflare Insights

+8 more

Mobile Friendly Intercom Bootstrap jQuery jQuery UI Swiper Linkedin Marketing Solutions FlipClock.js

- **Sector:** Information technology & services
- **Industry code:** NAICS 54151, SIC 7375
- **Region:** North Holland
- **Revenue:** 2.4M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/cupenya)

## Information technology & services in Netherlands

Startups like it

- [**OWNER** Emmen · founded 2018 *Raised*](https://millionrounds.com/company/owner)
- [**Framer** Amsterdam · founded 2014 *Raised*](https://millionrounds.com/company/framer)
- [**Mews** Amsterdam · founded 2012 *Raised*](https://millionrounds.com/company/mews)
- [**Toloka** Amsterdam · founded 2014 *Raised*](https://millionrounds.com/company/toloka)
- [**Tebi** Amsterdam *Raised*](https://millionrounds.com/company/tebi)
- [**Ohpen** Amsterdam · founded 2009 *Raised*](https://millionrounds.com/company/ohpen)
- [**Silverflow** Amsterdam · founded 2019 *Raised*](https://millionrounds.com/company/silverflow)
- [**Polars** Amsterdam · founded 2020 *Raised*](https://millionrounds.com/company/polars)

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