# Chatalytic, Inc.: Information technology & services, San Francisco, United States

> Chatalytic, Inc.: Chatalytic uses machine learning to help B2C brands get actionable insights from customer conversations in chat, voice, email, social...

Source: https://millionrounds.com/startup/chatalytic-inc (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# Chatalytic, Inc.

Chatalytic uses machine learning to help B2C brands get actionable insights from customer conversations in chat, voice, email, social survey and SMS.

Funding reported Last round: Seed

Information technology & services San Francisco, United States

Company summary

- **Founded:** 2016 10 years old
- **Team:** 10 1 to 10 people
- **Funding reported:** - none reported
- **Last round:** Seed May 2021

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Chatalytic, Inc. has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Chatalytic, Inc.

Chatalytic uses machine learning to help B2C brands get actionable insights from customer conversations in chat, voice, email, social survey and SMS.

Measuring the performance of conversational channels to drive business objectives is a fundamentally different challenge than measuring web, native app or email due to the free-form text-based interaction in chat as well as the frequency and often asynchronous nature of the interactions. This requires new tooling to extract meaning from the text itself as well as to correctly interpret the number, frequency and timing of interactions. With Chatalytic, brands and retailers can measure conversational interaction across all platforms (Facebook, Skype, Kik, SMS, native app and web based chat as well as Amazon Echo) in one place. Clients can use the Chatalytic Conversational Analytics (CA) suite to view dashboards on business health metrics, track engagement and conversions, and benchmark their performance vs industry averages. These insights can be used to measure the performance of vendors and drive improvements in the ROI of chat apps. Chatalytic's open platform also allows data from a user's chat based interactions to be leveraged in other marketing channels including email, push notifications and remarketing.

## What company datasets say Chatalytic, Inc. raised

Funding, as reported

The last round reported **Seed** May 2021

Last round date **May 2021**

## The company, in detail

What they build

Known for

consumers enterprises information technology & services big data chat enterprise software information technology saas messaging social media software artificial intelligence e-commerce internet consumer internet software development

Built with from their website

Google Workspace Gmail

- **Sector:** Information technology & services
- **Region:** California
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/chatalytic)

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