# Authenticx: Information technology & services, Indianapolis, United States

> Authenticx: Authenticx is an AI-powered conversation intelligence platform tailored for the healthcare industry. Based in Indianapolis, United States.

Source: https://millionrounds.com/startup/authenticx (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# Authenticx

Authenticx is an AI-powered conversation intelligence platform tailored for the healthcare industry.

Funding reported Last round: Series B

Information technology & services Indianapolis, United States

Company summary

- **Founded:** 2018 8 years old
- **Team:** 140 51 to 200 people
- **Funding reported:** $28M in dollars
- **Last round:** Series B Jan 2023

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Authenticx has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Authenticx

Authenticx is an AI-powered conversation intelligence platform tailored for the healthcare industry.

Founded in 2018 by Amy Brown and Michael Armstrong, the company is headquartered in Indianapolis, Indiana. Authenticx focuses on transforming unstructured patient and member conversations into actionable insights, helping healthcare leaders understand barriers to better outcomes. The platform aggregates and analyzes customer interactions from various channels, including calls, texts, and emails. It features a centralized dashboard that reveals hidden barriers and operational inefficiencies. Key offerings include an AI Assistant for real-time feedback, customized dashboards for strategic decision-making, and conversational intelligence that blends human analysis with automated insights. Authenticx primarily serves enterprise healthcare organizations, with a significant focus on pharmaceutical manufacturers, health insurance payers, hospital systems, and medical device manufacturers.

## What company datasets say Authenticx raised

Funding, as reported

Reported in all **$28M** in dollars

Rounds **3**

Last round **Series B**

Last round size **$20M**

Last round date **Jan 2023**

Investors listed **12**

SEC Form D **$31M sold, 4 filings, last Jan 2023**

## Founders and team

From Authenticx's own website and the SEC filings it signed: 1 founder, 7 on the team.

**Amy Brown** Meet Our Founder *Named on its 2023 Form D*

- **Adam Settle** Chief of Strategic Execution
- **Eric Prugh** Chief Product Officer
- **Kimmy C.** Chief Happiness Officer
- **Kip Zurcher** Chief Financial Officer & Chief Privacy Officer
- **Michael Armstrong** Chief Technology Officer
- **Sam Estes** Chief Revenue Officer
- **Erika N. Sylvester** General Counsel

On the board, as filed i *Ben Dahl* *Melanie Bella* *Victor Gutwein*

## The company, in detail

What they build

Known for

performance metrics automated quality assurance health care healthcare customer journey mapping ai for healthcare compliance events customer service email insights customer experience enhancement healthcare quality metrics insights-driven decision making ai healthcare compliance tools healthcare analytics healthcare data storytelling tools ai for healthcare customer retention healthcare industry ai agent performance improvement

Built with from their website

Microsoft Excel Microsoft Entra ID Wistia TUNE Google Tag Manager Uber for Business Azure Web Application Firewall Google Font API WordPress.org HSTS

+8 more

Salesforce CRM Analytics Microsoft Exchange Nginx Atlassian Vtiger CRM Microsoft Defender for Cloud Microsoft 365 Azure App Service

- **Sector:** Information technology & services
- **Industry code:** NAICS 54161, 51321, SIC 7375, 7372
- **Region:** Indiana
- **Revenue:** $20M a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/authenticx)

## Information technology & services in United States

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- [**Harvey** San Francisco · founded 2022 *Raised*](https://millionrounds.com/company/harvey)

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