# Assembled: Information technology & services, San Francisco, United States

> Assembled: Assembled is an AI-powered workforce management and customer support platform designed for modern support teams.

Source: https://millionrounds.com/startup/assembled (Millionrounds; every figure on the page links to its filing or article)

United States · [Information technology & services startup](https://millionrounds.com/companies)

# Assembled

Assembled is an AI-powered workforce management and customer support platform designed for modern support teams.

Funding reported Last round: Series B

Information technology & services San Francisco, United States

Company summary

- **Founded:** 2018 8 years old
- **Team:** 150 51 to 200 people
- **Funding reported:** $71M in dollars
- **Last round:** Series B May 2022

How sure we are

- ✓ **Listed** We know it exists and what it does
- 2 **Funding reported** A company dataset reports a raise
- 3 **Observed** A filing or a dated announcement confirms a round

No round for Assembled has been confirmed by a filing or an announcement yet, so nothing here counts toward an investor's record. [How we decide](https://millionrounds.com/methodology)

## About Assembled

Assembled is an AI-powered workforce management and customer support platform designed for modern support teams.

Founded in 2018 by former Stripe employees, the San Francisco-based company has raised a total of $71 million in funding to enhance its offerings. The platform integrates automated forecasting, intelligent scheduling, and real-time reporting to streamline operations for human agents, BPO vendors, and AI agents. The platform features tools for managing the entire case lifecycle, breaking down customer cases into manageable units to improve support efficiency. It also assists companies in evaluating and onboarding BPO vendors. Assembled serves a diverse range of tech-first enterprises and consumer businesses, with notable clients including Stripe, Robinhood, Salesforce, and Ashley Furniture. The company aims to simplify the management of hybrid human-AI support teams, enhancing operational efficiency and customer satisfaction.

## What company datasets say Assembled raised

Funding, as reported

Reported in all **$71M** in dollars

Rounds **3**

Last round **Series B**

Last round size **$51M**

Last round date **May 2022**

Investors listed **6**

Y Combinator **W11**

## On 3 portfolio pages

Investors who name them

- [SignalFire](https://millionrounds.com/fund/signalfire)
- [Earl Grey Capital](https://millionrounds.com/fund/earl-grey-capital)
- [Conduit](https://millionrounds.com/fund/conduit)

Each firm lists Assembled on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.

## The company, in detail

What they build

Known for

customer interaction analytics support agent assistance support vendor management support support scalability support capacity planning health care customer support operations ai voice support support reporting support workflow customization multilingual support consumers support automation roi ai automation data insights cloud-based solutions

Built with from their website

Weaviate ServiceNow Zendesk Google Cloud APIs Wistia Claude Code Osano CloudFlare CDN Google Tag Manager Visual Website Optimizer

+8 more

Five9 Ensi Amazon CloudFront Google Hosted Libraries cdnjs Gladly Dropbox Priority Hints

- **Sector:** Information technology & services
- **Industry code:** NAICS 54161, 513210, SIC 7375, 7372
- **Region:** California
- **Revenue:** $692K a year, as listed
- **Full record:** [Every detail in the company directory](https://millionrounds.com/directory/assembled)

## Information technology & services in United States

Startups like it

- [**Databricks** San Francisco · founded 2013 *Raised*](https://millionrounds.com/company/databricks)
- [**Waymo** Mountain View · founded 2009 *Raised*](https://millionrounds.com/company/waymo)
- [**Crusoe** Denver · founded 2018 *Raised*](https://millionrounds.com/company/crusoe)
- [**Cursor** San Francisco · founded 2017 *Raised*](https://millionrounds.com/company/cursor)
- [**Thinking Machines Lab** San Francisco *Raised*](https://millionrounds.com/company/thinking-machines-lab)
- [**Cognition** San Francisco *Raised*](https://millionrounds.com/company/cognition)
- [**Polymarket** New York · founded 2020 *Raised*](https://millionrounds.com/company/polymarket)
- [**Harvey** San Francisco · founded 2022 *Raised*](https://millionrounds.com/company/harvey)

## Is this your company?

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