# Clara Shih, VP, Head of Business AI at Meta

> Clara Shih, VP, Head of Business AI at Meta. 2 investments on record. The rounds they were named in and the filings that name them, each with its source.

Source: https://millionrounds.com/person/clara-shih (Millionrounds; every figure on the page links to its filing or article)

San Francisco, US · Angel

# Clara Shih

VP, Head of Business AI at [Meta](https://millionrounds.com/fund/meta)

Latest rounds

- **Gusto** Round · $90M Nov 2016
- **Parenthoods** Seed · $1.3M Nov 2014

Backs *Fintech* *Consumer Apps* *HR Tech*

Profile summary

- **Rounds named:** 2 last Nov 2016
- **Filings:** 1 with regulators
- **Podcasts:** 4 +1 mentions
- **Books:** 1 written

What this record rests on

- ✓ **Named in rounds** 2 rounds name them
- ✓ **On filings** 1 filing with a regulator
- ✓ **Linked to a firm** At Meta
- **Claimed** Not claimed yet

Titles come from filings their firm signed.

[Correct or remove](https://millionrounds.com/corrections?person=clara-shih)[Is this you? Claim it](https://millionrounds.com/claim?person=clara-shih)

## The firm

[**Meta** Corporate VC · US **6** cheques in 12 months **28** all time **0** led deploying](https://millionrounds.com/fund/meta)

## Rounds they were named in

- **Rounds:** 2
- **Led:** 0
- **Disclosed:** $91.3M
- **Active:** 2014–16

2016

- [Gusto](https://millionrounds.com/company/gusto) *Round* **$90M** Nov 2016 Joined · +103 investors

2014

- [Parenthoods](https://millionrounds.com/company/parenthoods) *Seed* **$1.3M** *US* Nov 2014 Joined · +11 investors · historical

By stage

- Seed **1**
- Round **1**

What they backed

Fintech **1** Consumer Apps **1** HR Tech **1**

Alongside

- [Paul Buchheit *2*](https://millionrounds.com/fund/paul-buchheit)
- [Y Combinator *2*](https://millionrounds.com/fund/y-combinator)
- [500 Startups *1*](https://millionrounds.com/fund/500-startups)
- [Aaron Levie *1*](https://millionrounds.com/fund/aaron-levie)
- Aaron Patzer *1*
- [Adam Nash *1*](https://millionrounds.com/fund/adam-nash)
- [Alex Bard *1*](https://millionrounds.com/fund/alex-bard)
- [Alexis Ohanian *1*](https://millionrounds.com/fund/alexis-ohanian)

Rounds where a report named this person rather than a firm, matched on name: read it as a strong hint, not proof, since people share names.

## Companies they are listed as backing

Portfolio

- [Gusto](https://millionrounds.com/company/gusto)
- [Parenthoods](https://millionrounds.com/startup/parenthoods)

## Where they are named on record

Filings

- SEC Form D · Company raising **Hearsay Labs, Inc.** Executive Officer, Director since 2011

Each row is a document a firm filed with a regulator: somebody signed it, and it carries a date.

## Also at Meta

- [**Mark Zuckerberg** ML Product Manager *5 rounds*](https://millionrounds.com/person/mark-zuckerberg)
- [**Sheryl Sandberg** Founder *5 rounds*](https://millionrounds.com/person/sheryl-sandberg)
- [**Javier Olivan** Chief Operating Officer *4 rounds*](https://millionrounds.com/person/javier-olivan)
- [**Manish Gupta** Director, Strategy, Planning & Ops - Marketing & Comms, SPG *3 rounds*](https://millionrounds.com/person/manish-gupta-2)
- [**Lori Goler** President *2 rounds*](https://millionrounds.com/person/lori-goler)
- [**Naomi Gleit** Head of Product *2 rounds*](https://millionrounds.com/person/naomi-gleit)
- [**Adam Mosseri** Chief Executive Officer *1 round*](https://millionrounds.com/person/adam-mosseri)
- [**Alex Chang** Product Manager *1 round*](https://millionrounds.com/person/alex-chang-2)

## Their book

- The Facebook Era: Tap Online Social Networks to Build Better Products, Reach More People, and Sell More Stuff Clara Shih · 2009 3.44 from 313 ratings on Goodreads About the book “People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity, both personal and… On AmazonListen on Audible
- Find the books for what you are building, or how you invest. [Open the Reading List](https://millionrounds.com/reading-list)

As an Amazon Associate we earn from qualifying purchases.

## Hear them before you pitch them

- [Grit](https://millionrounds.com/podcasts/grit) · 17 Jun 2024 · 45 min #195 CEO Salesforce AI, Clara Shih: Above the Clouds With [Clara Shih](https://millionrounds.com/person/clara-shih) Their book [The Facebook Era](https://millionrounds.com/person/clara-shih#books) Mentions [Sheryl Sandberg](https://millionrounds.com/fund/sheryl-sandberg)[Silvio Savarese](https://millionrounds.com/person/silvio-savarese) About this episode Guest: Clara Shih, CEO of Salesforce AI In 2020, Clara Shih quit Hearsay, the company she founded and ran for 11 years; in hindsight, she says “I probably should have quit a little bit sooner.” But at the time, she cared a lot, too much, about what everyone else thought. “There's a lot of guilt… More on the show's page Listen on Apple PodcastsThe show's page
- [No Priors](https://millionrounds.com/podcasts/no-priors) · 7 Dec 2023 · 27 min AI is the new enterprise UI with Clara Shih, CEO Salesforce AI With [Clara Shih](https://millionrounds.com/person/clara-shih) Their book [The Facebook Era](https://millionrounds.com/person/clara-shih#books) About this episode AI is the new UI for enterprise customers, according to Clara Shih, the CEO of Salesforce AI. Salesforce released Einstein, now called Einstein GPT, in 2016, making it an early example of how beneficial AI can be when embedded in enterprise software. This week on No Priors, Sarah and Elad talked… Listen on Apple Podcasts
- [The Official SaaStr Podcast](https://millionrounds.com/podcasts/saastr) · 23 Jun 2021 · 25 min SaaStr 462: Salesforce Service Cloud CEO, Clara Shih on How Customer Service Became Strategic Overnight With [Clara Shih](https://millionrounds.com/person/clara-shih) Their book [The Facebook Era](https://millionrounds.com/person/clara-shih#books) About this episode At her last startup, which she founded and scaled from $0 to $50M ARR, Clara Shih experienced first-hand the pain of a customer support issue costing her business one of their largest customers. Now as the CEO of Salesforce Service Cloud, she has vowed to help other organizations avoid these same… More on the show's page Listen on Apple PodcastsThe show's page
- [Masters of Scale](https://millionrounds.com/podcasts/masters-of-scale) · 28 Jul 2020 · 34 min Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems) With [Clara Shih](https://millionrounds.com/person/clara-shih) Their book [The Facebook Era](https://millionrounds.com/person/clara-shih#books) Mentions [Shellye Archambeau](https://millionrounds.com/person/shellye-archambeau) About this episode Some products are vitamins and some are painkillers – the best, though, are both. This is what Clara Shih, founder and CEO of Hearsay Systems, learned in the early years of her software startup. To survive, she needed to shift her platform from a nice-to-have into a can’t-live-without. And in doing… Listen on Apple Podcasts

### Mentioned in

Episodes that name Clara Shih in their description, which is not the same as being on them.

- [Masters of Scale](https://millionrounds.com/podcasts/masters-of-scale) · 16 Dec 2025 · 25 min Lessons of Rapid Response for 2026 Mentions [Brian Chesky](https://millionrounds.com/fund/brian-chesky)[Clara Shih](https://millionrounds.com/person/clara-shih)[Marc Lore](https://millionrounds.com/person/marc-lore) About this episode This year delivered whiplash: geopolitics, tariffs, and technology all shifting at once. And heading into 2026, the disruption isn’t easing up. In this special episode, host Bob Safian distills five hard-won lessons from Rapid Response this year on how to lead when the ground won’t stop moving.… Listen on Apple Podcasts

Episodes of [the shows we follow](https://millionrounds.com/podcasts), matched by name. Not them? [Tell us](https://millionrounds.com/corrections?person=clara-shih).

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