# Talkdesk's pitch deck

> Talkdesk's pitch deck: 27 slides, and the funding round we observed afterwards.

Source: https://millionrounds.com/decks/talkdesk (Millionrounds; every figure on the page links to its filing or article)

**Talkdesk** Information technology & services 1 / 27 Read in the app

Pitch deck

# Talkdesk's *pitch deck*

The deck, and the 6 rounds we watched Talkdesk raise afterwards, with the investors each report named.

Talkdesk is a global provider of cloud-based contact center software, operating as a Software as a Service (SaaS) company. Founded in 2011 in Lisbon, Portugal, and now headquartered in San Francisco, California, Talkdesk has grown significantly, achieving a valuation of $10 billion by 2021. The company serves over 1,400 customers and 30,000 users across more than 50 countries, employing approximately 1,381 people as of May 2026. The flagship product, Talkdesk CX Cloud, offers a comprehensive suite of solutions for managing customer interactions through various channels, including voice, email, chat, and social media. Key features include AI-powered automation, omnichannel engagement, and advanced analytics. Talkdesk also provides industry-specific solutions tailored to sectors such as financial services, healthcare, retail, and government. Recognized as a leader in the Gartner Magic Quadrant for Cloud Contact Center as a Service (CCaaS) for five consecutive years, Talkdesk is committed to enhancing customer experiences and operational efficiency for businesses worldwide.

27 slides 3.5MB US Information technology & services Artificial intelligence (AI) Enterprise

Read the deck Free account. The deck belongs to Talkdesk, so reading it needs one; everything on this page is public.

What is in it

## The deck, slide by slide

Each slide by what it argues. 27 slides against a median of 13 across the 1,712 decks we hold.

*median*

- 1 **Cover**
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16 **Validation**
- 17 **Validation**
- 18 **Validation**
- 19 **Validation**
- 20
- 21 **Business model**
- 22
- 23
- 24
- 25
- 26 **Validation**
- 27 **Team**

Cover Validation Business model Team

What happened next

## $219M across 6 rounds

**6** rounds observed **$219M** reported in total **Oct 2011** first we saw **Sept 2025** most recent

- Sept 2025 Debt **$95M** [500 Global](https://millionrounds.com/fund/500-startups)[Franklin Templeton](https://millionrounds.com/fund/franklin-templeton)[Salesforce Ventures](https://millionrounds.com/fund/salesforce-ventures)[Transpose Platform Management](https://millionrounds.com/fund/transpose-platform-management) Source recorded
- Oct 2018 Series B **$100M** Viking Global Investors/ DFJ Reported by FinSMEs
- Oct 2015 Series A **$6.0M** [Draper Fisher Jurvetson (DFJ)](https://millionrounds.com/fund/draper-fisher-jurvetson-dfj)[Salesforce Ventures](https://millionrounds.com/fund/salesforce-ventures)[Storm Ventures](https://millionrounds.com/fund/storm-ventures) Source recorded
- Jun 2015 Series A **$15M** [Draper Fisher Jurvetson (DFJ)](https://millionrounds.com/fund/draper-fisher-jurvetson-dfj)[Storm Ventures](https://millionrounds.com/fund/storm-ventures) Source recorded
- Sept 2014 Seed **$3.0M** [500 Startups](https://millionrounds.com/fund/500-startups)[Storm Ventures](https://millionrounds.com/fund/storm-ventures) Source recorded
- Oct 2011 Seed **$450K** [500 Startups](https://millionrounds.com/fund/500-startups)[Alex Khein](https://millionrounds.com/fund/alex-khein) Source recorded

[Everyone who backed Talkdesk](https://millionrounds.com/company/talkdesk)

Form D

What they told the regulator

## Talkdesk filed 2 Form Ds with the SEC

The company reporting its own raise, rather than a journalist reporting it.

**Aug 2020** most recent filing

1 / 27

The deck itself

## Read Talkdesk's full pitch deck

All 27 slides, each read for what it argues and set against the decks that raised at the same stage. The cover is shown here; the rest is read in the app.

Read the deck *→* Free account. The deck belongs to Talkdesk.

## Investors who claim them

Firms listing Talkdesk on their own portfolio page: the firm's own account rather than a round we watched. Weaker than an announcement, much stronger than a list somebody sold us.

[**Storm Ventures** VC firm](https://millionrounds.com/fund/storm-ventures)[**SGH CAPITAL** VC firm](https://millionrounds.com/fund/sgh-capital)[**Amity Ventures** VC firm](https://millionrounds.com/fund/amity-ventures)[**3SPOKE** Private credit](https://millionrounds.com/fund/3spoke)[**Stowe Capital** Advisor](https://millionrounds.com/fund/stowe-capital)

## More decks

[**Sorare** Information technology & services 1 / 22 **$680M** raised after](https://millionrounds.com/decks/sorare)[**Thoughtspot** Information technology & services 1 / 22 **$484M** raised after](https://millionrounds.com/decks/thoughtspot)[**Dutchie** Information technology & services 1 / 9 **$368M** raised after](https://millionrounds.com/decks/dutchie)[**Iterable** Information technology & services 1 / 13 **$357M** raised after](https://millionrounds.com/decks/iterable)

[Browse all 1,712 decks](https://millionrounds.com/decks). We hold no record of where this file came from or on what terms. If it is yours and you would rather it were not here, [tell us](https://millionrounds.com/corrections?deck=talkdesk) and it goes.
