# Symend's pitch deck

> Symend's pitch deck: 15 slides, and the funding round we observed afterwards.

Source: https://millionrounds.com/decks/symend (Millionrounds; every figure on the page links to its filing or article)

**Symend** Information technology & services 1 / 15 Read in the app

Pitch deck

# Symend's *pitch deck*

The deck, and the round we watched Symend raise afterwards, with the investors each report named.

Symend is a Canadian Software-as-a-Service (SaaS) company based in Calgary, Alberta, founded in 2016. The company specializes in Conscious Engagement and Behavioral Science Collections, focusing on enhancing digital customer engagement in the debt recovery and collections sectors. Symend combines applied behavioral science, artificial intelligence, and machine learning to create personalized digital experiences that foster strong customer relationships and improve financial performance. The core offering of Symend is its Behavioral Engagement Platform, a no-code solution designed to integrate behavioral science into enterprise strategies. This platform helps businesses reduce consumer churn, improve recovery rates, and enhance operational efficiency. Key features include predictive analytics, hyper-personalized engagement journeys, and self-serve tools for customers. Symend serves complex global enterprises across various industries, including telecommunications, financial services, utilities, and media, with a significant presence in North America and Latin America. The company has raised approximately $150 million in funding and has positively impacted over 10 million at-risk customers.

15 slides 2.0MB CA Information technology & services Analytics

Read the deck Free account. The deck belongs to Symend, so reading it needs one; everything on this page is public.

What is in it

## The deck, slide by slide

Each slide by what it argues. 15 slides against a median of 13 across the 1,712 decks we hold.

*median*

- 1 **Cover**
- 2
- 3 **Product**
- 4 **Team**
- 5 **Validation**
- 6 **Traction**
- 7
- 8
- 9 **Validation**
- 10
- 11 **Solution**
- 12
- 13 **Validation**
- 14 **Product**
- 15

Cover Product Team Validation Traction Solution

What happened next

## $42M across 1 round

**1** rounds observed **$42M** reported in total **Nov 2022** first we saw **Nov 2022** most recent

- Nov 2022 Venture **$42M** [Business Development Bank of Canada](https://millionrounds.com/fund/bdc-venture-capital)[Export Development Canada](https://millionrounds.com/fund/export-development-canada)[Inovia Capital](https://millionrounds.com/fund/inovia-capital)[Mistral Venture Partners](https://millionrounds.com/fund/mistral)[Plug and Play](https://millionrounds.com/fund/plug-and-play) Source recorded

[Everyone who backed Symend](https://millionrounds.com/company/symend)

1 / 15

The deck itself

## Read Symend's full pitch deck

All 15 slides, each read for what it argues and set against the decks that raised at the same stage. The cover is shown here; the rest is read in the app.

Read the deck *→* Free account. The deck belongs to Symend.

## Investors who claim them

Firms listing Symend on their own portfolio page: the firm's own account rather than a round we watched. Weaker than an announcement, much stronger than a list somebody sold us.

[**Ignition Partners** VC firm](https://millionrounds.com/fund/ignition-partners)[**Plaza Ventures** VC firm](https://millionrounds.com/fund/plaza-ventures)[**Angels of Many** Angel network](https://millionrounds.com/fund/angels-of-many)[**Cliffbrake Corporation** Family office](https://millionrounds.com/fund/cliffbrake-corporation)

## More decks

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[Browse all 1,712 decks](https://millionrounds.com/decks). We hold no record of where this file came from or on what terms. If it is yours and you would rather it were not here, [tell us](https://millionrounds.com/corrections?deck=symend) and it goes.