# Helpshift funding: rounds and investors > Helpshift has raised $36M across 3 rounds since 2012. Investors include Nexus Venture Partners, Microsoft Ventures & Salesforce and Intel Capital. Source: https://millionrounds.com/company/helpshift (Millionrounds; every figure on the page links to its filing or article) United States · [Funded startup](https://millionrounds.com/companies) # Who invested in *Helpshift* 3 rounds we have observed, with the 6 investors named in them. Every figure came from a named source, and where the company reported a raise to the SEC itself, that is shown beside it. Software AI Funding summary Updated 26 Oct 2026 **$36M** raised across 3 rounds since 2012, from 3 sources **$3.2M** Seed **$10M** Series A **$23M** Round - **Latest round:** Round, $23M Jun 2016 - **Led by:** Microsoft Ventures & Salesforce - **Step-up i:** 2.3× - **Investors:** 6 (1 led) See who backed them ## The funding story Each circle is a round, placed by date and sized by amount. The line above is the running total. 2013 2014 2015 2016 **$3.2M** Seed **$10M** Series A **$23M** Round - **First round:** Seed, $3.2M - **Biggest round:** $23M - **Usual gap between rounds:** 23 months ## The rounds - **Jun 2016** Round **$23M** *1 new* Microsoft Ventures & Salesforce Lead Reported by TechCrunch - **Jun 2014** Series A **$10M** *3 new* *1 returning* [Intel Capital](https://millionrounds.com/fund/intel-capital) [True Ventures](https://millionrounds.com/fund/true-ventures-2) [Nexus Venture Partners](https://millionrounds.com/fund/nexus-venture-partners) [Visionnaire Ventures](https://millionrounds.com/fund/visionnaire-ventures) From a historical funding record - **Oct 2012** Seed **$3.2M** *2 new* [Nexus Venture Partners](https://millionrounds.com/fund/nexus-venture-partners) [True Ventures](https://millionrounds.com/fund/true-ventures) Reported by techcrunch.com ## Founders and team From Helpshift's own website: 3 on the team. - **Konrad Jakubowski** Head of Player Services - **Kari Franz** Customer Support & Operations Manager - **Pascal Debroek** Player Support Lead at Rovio ## Who was in which round The busiest backers across the latest rounds. A filled square is a round they joined; a dark one, a round they led. **Seed** 2012 **Series A** 2014 **Round** 2016 [Nexus Venture Partners](https://millionrounds.com/fund/nexus-venture-partners) Microsoft Ventures & Salesforce L [Intel Capital](https://millionrounds.com/fund/intel-capital) [True Ventures](https://millionrounds.com/fund/true-ventures-2) [True Ventures](https://millionrounds.com/fund/true-ventures) [Visionnaire Ventures](https://millionrounds.com/fund/visionnaire-ventures) ## Everyone who backed them [Nexus Venture Partners](https://millionrounds.com/fund/nexus-venture-partners) VC firm **2** rounds Microsoft Ventures & Salesforce no record of our own yet **1** round, led 1 [Intel Capital](https://millionrounds.com/fund/intel-capital) Corporate VC **1** round [True Ventures](https://millionrounds.com/fund/true-ventures-2) VC firm **1** round [True Ventures](https://millionrounds.com/fund/true-ventures) VC firm **1** round [Visionnaire Ventures](https://millionrounds.com/fund/visionnaire-ventures) VC firm **1** round Missing a round, or an investor who was in one? [Tell us](https://millionrounds.com/corrections?slug=helpshift). ## Also claim to have backed them These 2 firms list Helpshift as a portfolio company on their own websites, but no report of a round names them. They are the firms' own claims, kept apart from the rounds above. [Portfolia](https://millionrounds.com/fund/portfolia) VC firm Per its own site [Katalyst Ventures](https://millionrounds.com/fund/katalyst-ventures) VC firm Per its own site ## Quick answers about Helpshift ### Who invested in Helpshift? Helpshift's investors include Nexus Venture Partners, Microsoft Ventures & Salesforce, Intel Capital, True Ventures and True Ventures, and 1 more on record. Microsoft Ventures & Salesforce led its latest round. ### How much has Helpshift raised? Helpshift has raised $36M across 3 rounds since 2012. ### When did Helpshift last raise? Helpshift's most recent round was an Undisclosed round of $23M in Jun 2016, led by Microsoft Ventures & Salesforce. ### What was Helpshift's biggest round? Its most recent round, $23M in Jun 2016, is also its largest on record. ### Who backed Helpshift first? Helpshift's first round on record, in Oct 2012, was backed by Nexus Venture Partners and True Ventures. ### What stage is Helpshift at? Helpshift's latest named round is an Undisclosed round, in Jun 2016. ### Where is Helpshift based? Helpshift is based in the United States. ### Who led Helpshift's rounds? Microsoft Ventures & Salesforce led the Undisclosed round in 2016. ## Companies like Helpshift In the same sector, and raised in the last eighteen months. [**SpaceX** $42B · Oct 2026](https://millionrounds.com/company/spacex)[**xPay** $1.5M · Oct 2026](https://millionrounds.com/company/xpay)[**Pika** $216M · Oct 2026](https://millionrounds.com/company/pika)[**Albert Invent** $20M · Oct 2026](https://millionrounds.com/company/albert-invent)[**FORT Robotics** $39M · Oct 2026](https://millionrounds.com/company/fort-robotics)[**MARC** $5.0M · Oct 2026](https://millionrounds.com/company/marc) ## Find investors like these Search every investor by what they have actually funded, then narrow to your stage and market. Free. Open the investor searchOr these rounds in the app